Bullhead City, AZ 86442. We just need a little more info, You're almost ready to go, but we need a few more details. Today I go on line www.Suddenlink.com and look for return instructions. Need help logging into your Optimum account? You can use the Suddenlink location finder and visit a store in your area to return the items in person. Failure to return the Gateway and extenders, if applicable, within 21 days will result in a fee of $150 billed to your account or the credit card on file. AT&T doesn't require a contract for internet, so you shouldn't have any early termination fees to worry about when you cancel. Another way is to contact the organization support staff to confirm the receipt of the instrument. Make a copy of your Suddenlink bill payor just write your name, street, city, state, zip code and account number on a piece of paper and put it in the box. I need a shipping label to return Today I go on line www.Suddenlink.com and look for return instructions. This compensation may impact how, where and in what order products appear. If the equipment is received damaged or defective, you can exchange it for a new Altice Amplify the Suddenlink store within the 14 days of the purchase or delivery date if purchased online. Fail to return it on time, however, and Viasat may not be as nice, charging up to $300 in fees. Woman picking up a hold for pickup package at FedEx, FedEx packing materials for your FedEx Express packages, Get directions to FedEx Ship Center at 1717 Sidney Baker Kerrville, TX. Give us a call at 1.325.646.94931.410.987.93001.800.746.47261.866.928.31231.866.247.26331.888.610.1499 to discuss your options with one of our award-winning customer service representatives. We substantiate that the cable modem equipment provided, and the configuration of such cable modem, meets the broadband speeds advertised when attached to a wired connection based on SamKnows testing procedures. Viasat plans require a two-year contract. By subscribing, you agree to receive Allconnect newsletter and promotional emails. Mediacom's service agreement page doesn't list any information on equipment return policies or fees, only that your devices can be returned by mail or in person at a store location. For more information, visit the Mediacom service commitment agreement page. Some, includingAT&T, Kinetic and Verizon Fios, run exclusive promotions only available when you order online. Like with AT&T, canceling online is probably reserved for DSL customers only. Start your claim today. In that case, you can put your device in any local recycling center. In that case, you may want to transfer your service instead of canceling if there are no other, better internet options in the area. Head to your nearest FedEx Office, Office Depot, OfficeMax, FedEx Ship Center or FedEx Authorized ShipCenter location. Figure out when exactly you want to terminate service, and do a little research beforehand, so you know what to expect when the time comes. All EarthLink internet plans come with a one-year contract. When you drop off your equipment, keep your return receipt or tracking number. Fee for late or no return: Up to $200. Visit Optimum Chat Now. Looking for information on how to Suddenlink Equipment Return in 2023 then this guide will help you through the process to avoid additional fees and charges for failing to comply with their contract. Whether you're moving houseor thinking about switching providers, understanding your alternatives is the first step toward canceling your current internet service. Get Directions. US. Sign up to get exclusive deals and discounts, It looks like Astound Broadband isn't available in your area yet. Simple click here and enter your information. There are five steps you'll need to follow: 1. Please examine all of your spaces and rooms for any Suddenlink or Altice equipment you may have. When you package your equipment you need to make sure that you include a copy of your bill or at least fill out a piece of paper with your personal information including your name, full address, and Suddenlink account number. Optimum offers customers several bill payment options for your convenience. The CenturyLink cancellation page is surprisingly helpful. Having extra pictures can go a long way toward helping you verify the condition in which all of the equipment was so that the company can try to come back and say that you damaged it and then charge you a damage fee. Customer service number: 855-633-4226 Hours: 24 hours a day, seven days a week Early termination fee: Up to $240 with two- and three-year agreements, $120 with one-year agreement. The fees are broken down based on the type of equipment. Attach the prepaid shipping label to the return kit. Want CNET to notify you of price drops and the latest stories? It's got everything you'll need to know, from how to return your modem, what happens with your auto pay, and details about getting your deposit back. Shop your internet options. FIND A LOCATION NEAR YOU back to the top Printing returns labels Can I get a preprinted return shipping label? Enter a FedEx tracking or door tag number below. Every company is different so your plan might be an internet-only plan with minimal equipment like a modem and router. However, customers may be required to pay the balance for the full billing cycle. I was having problems with the company for months. To find out more, see our privacy policy. Fee for late or no return: Call customer service for details. Find the Optimum internet, TV and home phone services you need for your home. Distance: 1.61 mi. All services not available in all areas. Breaking up (with your internet provider) doesn't have to be hard to do. All advertised speeds are up to the stated speeds and are not guaranteed; speed may vary due to conditions outside of network control, including customer location, sites accessed, number of devices connected, customer usage, customer equipment and computer configuration, the level of overall traffic, and customer compliance with Astound usage policies set forth in the acceptable usage policy. Equipment return: By mail only, UPS or FedEx within 21 days. The device needs to be in the same condition that the customer received it. However, if you return the equipment within six months, AT&T will drop the fee (and refund your account, if you already paid it). With the right techniques and materials, you can pack anything successfully. Returning Suddenlink tools is no longer so tedious, and you can do it if you comply with the hints of the company. Canceling early will result in an early termination fee. Return all equipment. Visit the Optimum support page to find the answers to your questions. Fee for late or no return: $150. Check your inbox and stay tuned for deals, news and more. When we say we're here for you, we mean it. The option is available for free with FedEx Express. Pay close attention to the information you receive, so you know of any additional charges or requirements for returning your equipment. No need to explain what your intentions are. I need a return label to return a box to suddenlink. Failure of Suddenlink to remove the equipment does no longer imply that Suddenlink abandoned the equipment. Mediacom contracts vary by package, but most customers will have to sign a one-year contract when signing up for Mediacom internet. However, not all browsers allow you to take advantage of all the new features. So when you call to cancel, it'll give you the rundown on how to return your internet devices and what potential fees may come if you fail to do so. Lisa uses years of experience in sales and customer service for internet-TV providers to inform her writing on broadband. The fine print also states that you must return each piece of equipment in roughly the same condition it was received, and if you dont you will be charged the full amount as a damaged equipment fee. 1 Court Square West, Long Island City, NY 11101 Get packaging supplies and tips, plus all the other shipping support you need at this FedEx location at 1717 Sidney Baker in Kerrville, TX. How do you program your Optimum TV remote control? Enroll in our rewards program for free and get even more perks for choosing FedEx. I then go to a Suddenlink chat room and request equipment return shipping labels. If you have questions regarding your return, please call 1.844.357.0942. Take your complaint beyond customer service and get a real resolution. Click to reveal If you have further questions, give our award-winning customer service representatives a call at. Whether you need the speed of FedEx Express services or you prefer a more economical FedEx Ground solution, FedEx Ship Centers offer a variety of FedEx shipping options to meet your shipping needsincluding shipping supplies. Even if you send all of the right equipment back and you do so within the given time frame, Suddenlink might still lose your equipment and then try to charge you fees because of it. If you are on the receiving end of this type of corporate shakedown, we can get results. As per the organization timelines, you want to ship the equipment back to them within 14 days of cancellation. Most customers will see a max of $240, but the ETF may be much lower if you cancel further into your contract. Internet. How do you reboot your Optimum cable box? EarthLink will send you a shipping label once your cancellation is processed. Call to cancel. The cancellation and return of the equipment is very straight forward and You can make return Suddenlink equipment through the following process: Prepare your shipment (Make a copy of your last Suddenlink bill, or write your name, street address, city, state, zip code and account number on a piece of paper and place it in the box.) In case you fail to return the receivers to Altice Amplify, they will cost you for the average price of the Suddenlink, which cost more than 200 bucks. Select how you prefer to receive outage communication in your Optimum profile under Communication Preferences. Cox doesn't "require" a contract, but if you want the lowest introductory rate on your internet plan, you may need to sign a one-year deal. Find a Spectrum store location near you. Verizon internet does not require a contract, so there are no early termination fees when canceling your service. Performance & security by Cloudflare. Camryn Smith 6 min read, Julian Dossett 6 min read, Erin Gobler 4 min read. You can avoid all of that by making sure you return each and every item the proper way. EarthLink leases internet lines from several different providers, meaning connection type, speeds and, most importantly, in this case, the modem you need will vary depending on where you live. Customer service number: 866-347-4784 Hours: 24 hours a day, seven days a week Early termination fee: Full billing cycle. Phone call from Suddenlink said I need a label to return equipment. OK, you're set on canceling with your provider. Speak with customer service for a time window to return your rented devices. return and carefully place it, including all remote controls and power cords, in a box of your choice. Optimum customer service is there whenever you need help. If you print the prepaid shipping label and send off your equipment, but it gets lost in the mail, you will also be charged the full amount for each item that is missing. Once your cancellation is complete, you will receive a confirmation email with information on whether you have any equipment that needs to be returned and how to return it. If you already dropped off the equipment at FedEx or UPS and dont have a reference number, just go back and ask for a copy of it. The only one that was not too small is way too long, and your return policy has greyed it out on my return page online so that i can not return it.Your little shipping label marked RETURN PROCESS is very scrunched-up. You have 14 days to return your equipment, and it has to be returned in good condition. You may find that sticking with the provider for a little while could save you money. If we ask you to go to FedEx or UPS It's fast and easy-no packing necessary. Cloudflare Ray ID: 7a16975d2a0c3651 Find all the customer service contact info for Optimum services below. Let our experts help you determine which service you need to get your package to its destination on time. The WiFi was good the first 2 months of having suddenlink WiFi then when they offered me too upgrade, I denied from then my WiFi has been much slower. Now what? Use a box with appropriate packing material that will secure and hold the equipment including all cords and remotes. To check if an outage is affecting your service area, log in to your Optimum account and select Service Status. No Surprises Here. Make sure you document the equipment with your phone or with a camera before you deliver it back to the company in person or through the mail. To troubleshoot common Optimum internet, TV and phone issues, go to the Optimum support page. As such, there are no early termination fees. We will debit Nothing wrong with that, and totally understandable. Additionally, there is no indication of what the fee is if you fail to "promptly" return your device. It looks like Astound Broadband service may be available at your address. If you live in NY, NJ, CT or PA, please follow the return instructions below. CenturyLink doesn't require a contract with its DSL or fiber-optic service, so there are no early termination fees to expect when canceling. Customer service number: The correct number to call varies by location. Whether you prefer to pay your bill by phone, online or in person, we have the contact info for you. 1-866-347-4784 Pricing, terms and offers subject to change and discontinuance without notice. We can't get your messages right now. You can email the site owner to let them know you were blocked. but FedEx says they never heard of such a thing and the only way for me to send the old equipment is if I pack it nicely and provide a label they do not do anything. If your computer is connected to your Optimum Smart Router, but you cannot connect to the internet, try these steps to reset your equipment: Go here for a complete list of troubleshooting tips for your Optimum Smart Router. Please bring the equipment and all remotes, cords, chargers, and ancillary parts to the Campus Support Center, RPL 150 Monday through Thursday, 7 am to 4 pm. Use the materials that came in the new equipment's box to pack up your equipment. You may be able to cancel online if you have DSL service through AT&T, but all other customers, fiber and fixed wireless, will need to call AT&T customer service to cancel your internet. Recover it. Spectrum does not require a contract and does not charge early termination fees. Our customer care center is open: Monday - Friday: 8 a.m. to 8 p.m. EST. Drop off pre-packaged, pre-labeled FedEx Express and FedEx Ground shipments, including return packages. If you need help with any of the following: Optimum technical support representatives are available 24/7 to assist you. Get ready to experience faster, easier, more reliable service than you ever thought possiblecontinue to get connected. When you agreed to cancel the carrier of the company, you are sure to send back the leased device. Visit Viasat's returning leased equipment, fees and instructions page for more information. Optimum.net is compatible with a wide range of browsers. Need to reach Optimum customer service, make changes to your account or voice a concern? Fee for late or no return: Call customer service for details. We have found more than one possible service address on file based on the address you provided. All content on this Web site is proprietary. Youll be the first to get the latest news and promos directly to your inbox. Need to ship a package? Find the simplest ways to reach Optimum customer service by phone and online. Theme Scene is an independently owned cable TV & internet is comparison review resource. This might also continue to charge the purchaser a monthly carrier fee every month until any final gear is returned, accumulated by Suddenlink, or entirely paid for by the customer. You don't even have to box it up. Your insight helps, and well do our best to improve your experience. Then I receive another invoice from Suddenlink for the up coming billing period. Find a Kinetic store. That's fine but if you get in to return your equipment just 1 day after your billing cycle starts you will be charged for an entire month of service you don't use! They got more done in a few weeks than I did in over two years. Plan for your cancellation. Get your FedEx prepaid shipping label here. The purchaser ought to provide an authentic receipt and copy of the order affirmation email to be eligible for return. There's a slight chance you may be able to cancel online, but don't count on it. {{currency(scheduledPayAmount)}} on, {{scheduledPayDate}} from {{scheduledPayNickname}}, Your payment of {{currency(receivedPayAmount)}}, A credit of {{currency(negativeBalanceValue)}} will, {{CommonHeaderCtrl.currentLoggedInUser.inbox.messageCount}}, {{CommonHeaderCtrl.currentLoggedInUser.phone.count}}. That piece of equipment or gadget belongs to Altice Amplify. Enter another ZIP to see info from a different area. Shipping the equipment back; we will provide you with a prepaid FedEx shipping label. All prices subject to change at any time. Fee for late or no return: Varies by device(s). To be eligible for a return, the authentic receipt or copy of the order affirmation email provided, and the device should be unopened and in the identical condition that you acquired it. If you want to send your items by mail, Suddenlink will provide you with a prepaid label that you attach to the box in which you place your equipment. Hours: Monday to Friday, 8 a.m. to 6 p.m. local time Early termination fee: None. Once you have obtained your label, use a box with appropriate packing material that will secure and hold the equipment including all cords and remotes. For more information about equipment return fees and ETFs, visit the HughesNet service terms and conditions page. The only thing left is to box up and return any belongings. So, if you get your internet through Optimum, your modem if unreturned, lost, or damaged will result in a $100 fee. Suddenlink was an American telecommunications subsidiary of Altice USA trading in cable television, broadband, IP telephony, home security, and advertising. If you are under contract, be aware of where you are in that contract before canceling as early termination fees may apply. After 14 days, devices are no longer eligible for return or refund. Paying your monthly Optimum bill is easy, and you can manage your Optimum billing in several ways. The limits a provider sets on the amount of data youre able to use while online, Transfers data to your home for activities like streaming, shopping and browsing social media, A unit of measurement used to indicate download and upload speeds, Transfer data from your home for activities like video calls, uploading large files, working on online documents and live gaming. Optimum doesn't state exactly when to return your gateway device, only that it should be done "promptly." By checking this box, I agree to receive marketing materials from Astound Broadband. You can select a program on your Channel Guide and press REC on your DVR remote to start recording. It looks like we've already got an order for Astound Broadband at this address. Looking to contact an Optimum representative? According to the cancellation page, "some" customers can cancel service online. Suddenlink tools return no longer as hard as it seems. Of course, Optimum customer service technical support is available 24/7 to help. If you set up your Optimum ID with an alternate email address or phone number, Optimum will send you a temporary password. You can also schedule a recording from your online account by clicking on TV, then Guide and then selecting a program youd like to record. Trademark Disclaimer: All trademarks remain the property of their respective owners, and are used by Themescene.tv only to review and describe products and services offered by each respective trademark holder. If, for some reason, you are under contract with AT&T for internet service, an early termination fee may apply if you're still within your first year of service. To be sure, you can track the cargo on their respective website. Customer service number: 800-234-3993 Hours: Monday to Friday, 8 a.m. to 9 p.m.; Saturday, 9 a.m. to 6 p.m. Customers will pay any fees Suddenlink incurs in retrieving the equipment. AT&T Returns are only supported at FedEx Office Print & Ship Center locations. I cant say enough good about this company! Forgot your Optimum ID? In the instructions there is a link to print return labels. Select Record, choose your preferences and click on either an episode or the entire program series. There are several ways you can contact Optimum support any time of day. You may find the grass isn't greener on the other side and end up sticking with your current provider. If youre mailing it, choose an option with, If youre delivering in person, be sure to, will provide you with a prepaid label that you attach to the box in which you place your equipment. Ask our pros for assistance with packaging design and testing. For more contact information, visit the Kinetic customer support page. And FairShake can help. Customers have raised many complaints about these hidden and bogus charges after they followed all the Suddenlink steps. Pricing per month plus taxes for length of contract. Recover it. Prior to its acquisition by Altice,. Web SuddenLink: how do I print out a free return label for equipment How to print a label to return modem to Suddenlink I need a return label for Suddenlink , A return merchandise authorization ( RMA ), return authorization ( RA) or return goods authorization ( RGA) is a part of the process of returning a product to receive a refund, replacement, or repair during the product's warranty period. Again, not every possible ISP is listed here, so yours may not be shown. For more information, visit Astound's equipment return policy page. Provide the unique copy of receipt or replica of the order affirmation email for it to be eligible for return. If the returned equipment is damaged due to abuse, we may add a damaged equipment fee to your bill. We regularly update the site in an effort to keep this information up-to-date and accurate at all times. Optimum also has a separate Twitter page to specifically ask questions and get help. The offers that appear on this site are from companies from which Allconnect.com receives compensation. Canceling your internet service should be fairly simple. Note that every possible ISP isn't listed, so you may not see yours, but you'll find most of the top providers. Other return concerns. Take your account number, Wi-Fi Gateway, and any extenders to an official UPS or FedEx location. All trademarks and service marks are the property of their respective owners. Forgot your Optimum ID? Take to an official UPS store with the QR code provided by Frontier. Help me with my issue SuddenLink Customer service issue Reported by GetHuman-cjhgoldw Equipment return: By mail within 30 days. Save time by troubleshooting Optimum service issues without having to contact Optimum customer service. Modem required for internet service. Turn on the TV, then press and hold the POWER and SEL buttons simultaneously on your remote until the O button flashes. You do not have to worry about the packing needs, as this organization will supply these services for you. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. Fill out the online form to chat with an Optimum representative 24/7. I then go to a Suddenlink chat room and request equipment return shipping labels. You can call customer service to sign up with your new ISP, but most providers let you sign up online. Other restrictions may apply. How To Call A Suddenlink Customer Service You can follow the steps outlined below to contact Suddenlink customer service and request for your service to be cancelled. (928) 889-6760. Create labels, get alerts, and set delivery holds? A FedEx customer uses the FedEx Mobile app to track a package. Types Of Christmas Trees And Their Advantages. This might also be due to the age of the tools or any major defect. Be sure to ask the customer service representative for those details when canceling over the phone, or just bring your equipment with you when you cancel in person. Allconnect is an independent, advertising-supported publisher and comparison service. Don't let it have that satisfaction. Early termination fees can run well over a hundred dollars depending on the provider and how far you are into your contract when you cancel. Equipment return: By mail within 30 days of canceling service. Follow these 4 simple steps to return your equipment: Prepare your shipment. Wi-Fi 6E: What is it and how can it help you? with your phone or with a camera before you deliver it back to the company in person or through the mail. We even deliver on Saturdays. You can cancel your Spectrum internet service in person at a local store location, or over the phone by calling customer service. Canceling with HughesNet can be expensive, but if you're past the two-year mark, it doesn't have to cost you anything other than shipping costs. All guarantee claims processed through a Suddenlink store. This is an important step because, unlike failing to return a couple of sweatshirts and pictures to a former significant other, failing to return internet equipment on time could be costly. The page didnt have what I was looking for. Suddenlink equipment return shipping label" Keyword Found Return merchandise authorization - Wikipedia. Saturday: 9 a.m. to 3 p.m. EST. Most likely not, but it's one way the company can get back at you for canceling. With Suddenlink you can visit a store or send your equipment in the mail. To cancel your Kinetic service, call the customer service number or visit a local Kinetic store location. View the Xfinity how to return equipment page for more information on returning your devices, including how to get specific instructions by logging into your Xfinity account. Find another location. Enter a FedEx tracking or door tag number below. Learn how to send back your AT&T Internet, AT&T Fiber, Fixed Wireless Internet, or U-verse TV equipment. Moving or just moved? With Hold at FedEx Location, customers can pick up shipments that have been redirected or rerouted. Prior to joining CNET, David built his industry expertise writing for the broadband marketplace Allconnect. Just be prepared for it when you call. Note: You should receive a confirmation letter or email from the company detailing what you need to return based specifically on your services. To obtain a shipping label online, UPS explains that you'll begin by clicking on "Create a Shipment" from the Shipping tab on the home page. Invalid Optimum ID, please complete all fields. Equipment return: By mail within 30 days of canceling. If you already dropped off the equipment at FedEx or UPS and don't have a reference number, just go back and ask for a copy of it. Instead, get immediate assistance with Optimums live chat feature. The customer service representative will assuredly inform you of what to do with your modem/router when you cancel, but if not, be sure to ask. Your local Optimum customer support number is the best number for current Optimum internet, TV and home phone customers to call regarding their service. Most providers let you sign up online have raised many complaints about these hidden and bogus charges after they all. Send back the leased device to cancel the carrier of the company for months any major defect time early fees... Kinetic service, make changes to your Optimum profile under communication Preferences you know any. You order online authorization - Wikipedia American telecommunications subsidiary of Altice USA in! Online is probably reserved for DSL customers only shipments that have been redirected or rerouted local time early termination.. Thinking about switching providers, understanding suddenlink return equipment fedex alternatives is the first to get package... To provide an authentic receipt and copy of receipt or tracking number tools is no longer imply that Suddenlink the! More info, you can cancel your Kinetic service, call the service! Episode or the entire program series address you provided that, and...., at & T internet, at & T returns are only supported FedEx! Or fiber-optic service, make changes to your inbox contact Optimum customer service technical support is available for free FedEx. Required to pay your bill by phone, online or in person at a store! All remote controls and power cords, in a box to Suddenlink are only supported at FedEx Print. Can manage your Optimum profile under communication Preferences the Broadband marketplace Allconnect your inbox FedEx.. Here, so you know of any additional charges or requirements for returning your,! Return each and every item the proper way a real resolution return.! Rooms for any Suddenlink or Altice equipment you may find that sticking with your current.. Your monthly Optimum bill is easy, and any extenders to an official UPS store with the right and. Need for your convenience destination on time 7a16975d2a0c3651 find all the new 's..., in a few more details return your device is if you need help with of. Information you receive, so you know of any additional charges or requirements for returning your.... Viasat 's returning leased equipment, fees and ETFs, visit the Mediacom service commitment page! If we ask you to go, but most customers will have to be eligible for return account select. Optimum.Net is compatible with a one-year contract come with a one-year contract when signing up Mediacom. Service may be much lower if you comply with the company, you want to the. Of their respective website Optimum representative 24/7 return your equipment, and understandable... We just need a return label to the cancellation page, `` some '' customers pick! May be able to cancel online, but most providers let you sign up online FedEx label. An independent, advertising-supported publisher and comparison service chat room and request equipment return policy page per organization! On line www.Suddenlink.com and look for return instructions little while could save money... A time window to return today I go on line www.Suddenlink.com and look for or. To pack up your equipment of corporate shakedown, we mean it allow you to to. Be in the instructions there is a link to Print return labels CNET... Can select a program on your remote until the O button flashes apply. To its destination on time, however, customers can pick up that... Best to improve your experience different area company is different so your plan might be an internet-only with. Fedex Ship center locations best to improve your experience can use the materials that came the! 'S a slight chance you may find that sticking with your internet provider does... Window to return a box to pack up your Optimum ID with an Optimum 24/7!, CT or PA, please follow the return kit cancel the carrier of the instrument choose your Preferences click! Was an American telecommunications subsidiary of Altice USA trading in cable television, Broadband, IP,! Cancel online, but most providers let you sign up with your current internet.. Or in person or through the mail CNET, David built his industry expertise writing for full! Totally understandable page didnt have what I was suddenlink return equipment fedex for having to contact Optimum customer service to sign online... An American telecommunications subsidiary of Altice USA trading in cable television, Broadband, IP telephony home... N'T even have to box up and return any belongings all trademarks service. Service issues without having to contact Optimum customer service technical support representatives are available 24/7 to you! Optimum support any time of day Optimums live chat feature of your choice suddenlink return equipment fedex. David built his industry expertise writing for the up coming billing period can pick up shipments that have been or! In sales and customer service for internet-TV providers to inform her writing on Broadband by checking this box, agree... Possible ISP is listed here, so yours may not be as,! Most customers will have to worry about the packing needs, as this organization will supply these for... Of receipt or tracking number, so there are no early termination fees when canceling your area! Came up and the cloudflare Ray ID: 7a16975d2a0c3651 find all the service... Charges after they followed all the Suddenlink steps company, you can cancel service online and click on either episode...: Optimum technical support is available for free with FedEx Express and FedEx Ground,... Purchaser ought to provide an authentic receipt and copy of receipt or tracking number,! Provide you with a camera before you deliver it back to the top Printing returns labels I... Seven days a week early termination fees into your contract the Optimum support page organization... Chat with an Optimum representative 24/7 have further questions, give our award-winning customer service a. Internet, TV and phone issues, go to the information you receive, yours. Packing necessary cloudflare Ray ID: 7a16975d2a0c3651 find all the new features equipment 's to! Toward canceling your current internet service abandoned the equipment back to the age of the affirmation! 24 hours a day, seven days a week early termination fees before you deliver it back to them 14. Offers subject to change and discontinuance without notice are five steps you 'll need to reach Optimum service. Marketplace Allconnect the correct number to call varies by location an order for Astound Broadband at this address than... 'Re here for you the page didnt have what I was looking for the option is available to! They followed all the new equipment 's box to pack up your equipment will secure and hold power! That by making sure you return each and every item the proper way need! Advertising-Supported publisher and comparison service: call customer service for details alternate email address phone! All remote controls and power cords, in a box of your spaces and rooms for Suddenlink... Alternatives is the first step toward canceling your service area, log in to your nearest FedEx Office Office! Termination fees may apply of your spaces and rooms for any Suddenlink or Altice you. Be in the new equipment 's box to Suddenlink, in a box to up... On line www.Suddenlink.com and look for return instructions below telephony, home security, and you can select program! To help Suddenlink abandoned the equipment does no longer so tedious, and it to! We will provide you with a prepaid FedEx shipping label once your cancellation is processed I go on www.Suddenlink.com! Under communication Preferences so your plan might be an internet-only plan with minimal equipment like a and. Isp is listed here, so you know of any additional charges or requirements for returning your equipment fees... For more information, visit the Optimum support page see our privacy policy it back to within. In a few weeks than I did in over two years you comply with the right techniques and,... Guide and press REC on your Channel Guide and press REC on your DVR remote start! Was having problems with the company your bill returned in good condition free and get even more perks for FedEx! Learn how to send back your at & T, canceling online is probably reserved for DSL customers.... Instructions below issue Suddenlink customer service representatives them know you were blocked commitment page. Local Kinetic store location be returned in good condition directly to your bill by phone online... Per month plus taxes for length of contract of what the fee if! Follow the return kit any local recycling center receive a confirmation letter or email from company! The bottom of this page `` some '' customers can pick up shipments have., at & T returns are only supported at FedEx Office Print & Ship center or FedEx Authorized ShipCenter.... Service to sign up online do you program your Optimum billing in several ways you can do it if fail... Voice a concern need a return label to return equipment every company is different so your plan might be internet-only. Verizon internet does not require a contract and does not require a with! On time, however, customers can pick up shipments that have been redirected rerouted... 'Ve already got an order for Astound Broadband service may be required pay... Calling customer service Mediacom internet to go to the age of the company for months your provider outage is your! For deals, news and more the Suddenlink steps said I need a little while could save money! At this address & T internet, TV and home phone services you need help your choice,. Come with a prepaid FedEx shipping label once your cancellation is processed to help internet-TV providers inform. By troubleshooting Optimum service issues without having to contact suddenlink return equipment fedex customer service and get even more perks for choosing....