United Kingdom. If youre quick to respond to their initial letter, and are able to negotiate a Time to Pay (TTP) arrangement, you may be able to avoid these surcharges. Having reached this stage, it may not now be possible to negotiate a Time to Pay arrangement. The notes should include the date and time of call, the number phoned, the name of the HMRC officer and what was said. To set up an agent authorisation online the accountantmust firstregister as an agent. By lionofludesch 24th Jan 2021 16:04 You will need to get an agent code for your agent to be able to act on your behalf. Applying to become a tax agent: In my experience, when going through these processes, if you provide the information required from the outset, this reduces the timescales immeasurably and lessens potential frustrations. Remember you will need an agent code or reference number from HMRC for each type of agent authorisation. Payment Problems (Time to Pay) 0300 200 3835. When my practice address changed three months ago I was advised to write to the Central Agent Authorisation Team to have my details updated. BX9 1AN, NIC and Employer Complaints This will put you in touch with an advisor who will be able to answer any questions you may have. Detailed guidance, regulations and rules To obtain an agent code for PAYE and CIS you can apply online. National Insurance Contributions and Employers Office HM Revenue and Customs. However, HMRC will, if requested, correspond directly with the authorised agent e.g. The main link to the relevant page can be found here. The Agent Maintainer Team deals with new agent registrations and changes of agent's own details. Tax avoidance schemes - 0300 123 8993. Unless you have a good reason to miss a tax or NI payment, or make it late serious illness or a family bereavement, for example - HMRC are likely to charge a penalty for missed and late payments. There are no contact details that I'm aware of. HM Revenue and Customs With our list of HMRC phone numbers and offices below, hopefully we can guide you in the right direction. From April 2024, MTD for self-assessment will commence with quarterly uploads and access to this will also be via the ASA account. HMRC has a large collection of forms. If this form: HMRCs Once and Done initiative means that it is making changes to reduce the need for taxpayers and agents to write and transactions are also being moved online. BX9 1AX, Employers and Construction Industry Scheme Does IR3, Filing options for small companies up for change. Note all VAT submissions are now accessed via the Agenet Services Account. The AOSA is used for all HMRC returns that are not Making Tax Digital (MTD) based, whilst the ASA is the one that covers MTD. We also use cookies set by other sites to help us deliver content from their services. This is a freeview 'At a glance' guide to where to send form 64-8 (authorising your agent). Guidance and regulation. We also use cookies set by other sites to help us deliver content from their services. There was a problem uploading your file(s). Well send you a link to a feedback form. Central Agent Maintainer Team National Insurance Contributions and Employer Office HM Revenue and Customs BX9 1AN I only know this as when I had mine come back it said in the letter about the new address. When accessing this account you will need to have one client registered for one Head of Duty (service) in order for HMRC to recognise you as an agent. HM Revenue and Customs Depending on the type of change you wish to make to your account, you will need to contact HMRC in the appropriate way. Traditional paper forms that are printed, completed and posted to HMRC for processing. For help and assistance call: 0843 509 2500 Calls cost 7p per minute, plus your operator's access charge. All rights reserved. You will now be taken to your main Agent page from which you can start to add the services you wish to offer (explained in 'Adding services to your agent account'). Victoria Street In order to offer services covering PAYE, CIS, Self-Assessment or Corporation Tax you will need to obtain a separate Agent Code for each service. Agent Dedicated Lines These lines provide priority access to tax agents and have considerably shorter waiting times: HMRC Debt Management Number: 0300 200 3887 HMRC Self assessment and PAYE for individuals Number: 0300 200 3311 HMRC Tax Credits Department Number: 0345 300 3943 Campaigns and Disclosures HMRC can be traditionally difficult to contact; particularly when trying to get through to a specific department. The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user. ics.helpdesk@hmrc.gsi.gov.uk import control system (ICS) helpdesk. You can use your HMRC online services account to: Once you remove a client from your online account, you will not have access to any of their data. In most cases the forms can be submitted online only by the taxpayer but in February 2017 HMRC started to allow for agents to submit certain iForms online on behalf of clients. The technical storage or access that is used exclusively for anonymous statistical purposes. Place any cheques on top, but if there are no cheques attached the letter should be on top. Can tax return be signed electronically? Youre offline. 2022 The Institute of Certified Bookkeepers, manage your client lists - view, download or update, remove a client that you no longer act for - you will need to do this separately for each online service, update your contact details - for example, your firms email address or phone number, trading status as an agent - for example, if you stop trading as an agent or your firm merges with another agent. To get a code for either Corporation Tax or Self Assessment, you need to apply for one in writing. Date of issue of an SA assessment, or any other HMRC document issued regularly. Send your 64-8 form to this address. If you only had to callHMRC general inquiries contact number, then it would be easy. HM Revenue and Customs Departments, agencies and public bodies. customs.hotline@hmrc.gsi.gov.uk to report customs, excise and VAT fraud. If you would like to appoint a tax agent, i.e. Qualifying for child benefit and guardians allowance, Tax-Free Childcare and other childcare support, guide to acting as an agent for tax credit purposes. I've done this once before and it still haunts me ! authorise a Tax Agent, Advisor or Accountant, receive information about yourself from HMRC, PAYE for Agents for PAYE for employers and Construction Industry Scheme (CIS), VAT for Agents to submit clients VAT returns and manage their VAT records, VAT EC Sales List and Reverse Charge Sales List. iForms that are completed on screen (with validation checks) but are then printed and posted to HMRC for processing. This line is for agents only. Lines are open from 8am to 8pm Monday to Friday and 8am to 4pm on Saturday. If you choose not to set up the authorisation online, you can ask your client to complete the paper authorisation forms. To appoint an agent to deal with your tax, ask them to use HMRC 's online authorisation service or complete form 64-8 and send it to HMRC . It should be free if you call from your mobile and have landline calls included in your contract. Agent Dedicated Lines (above) give a priority service to agents, Online services helpdesk (non-VAT) - 0300 200 3600 Even if you appeal against a payment penalty, the daily interest charge will be added until the debt is cleared. This line is open from 8.00 am to 6.00 pm Monday to Friday. SS99 1BD. BX9 1AN This can make the difference between winning (Abdul Noor v HMRC [2011] UKFTT 349 (TC)) and losing (R (Corkteck Ltd) v HMRC [2009] EWHC 785) a case. If you are not VAT-registered, youll need to apply for a VAT agent reference number (which can be done online) before you can set up authorisation. Initial questions will be asked that relate to the agent and could include: Additional questions will relate to the client and could include: The agent is entitled to ask questions of the HMRC staff to establish that they are indeed who they say they are. You have 21 days to pay, or 18 days to have the statutory demand set aside - this means having it cancelled by the court. Discover the Accounting Excellence Awards, Explore our AccountingWEB Live Shows and Episodes, Sign up to watch the Accounting Excellence Talks, Why Clients Growing Pains Could Cost You Revenue, Top five best practices for data protection. Southend-On-Sea JLPrice. PAYE and Self-Assessment Complaints HM Revenue and Customs BX9 1AB, VAT VAT Written Enquiries Team HM Revenue and Customs Alexander House 21 Victoria Avenue Southend-On-Sea SS99 1BD, Corporation Tax Services HM Revenue and Customs BX9 1AX, National Insurance Contributions National Insurance Contributions and Employers Office HM Revenue and Customs BX9 1AN, NIC and Employer Complaints HM Revenue and Customs BX9 1A, PAYE, Self-Assessment, Capital Gains Tax, Inheritance Tax HM Revenue and Customs BX9 1AS. You will have to have numerous contact numbers of HMRC, and you will have to keep a tab on which one is necessary for what part of your job. For VAT services, if you are VAT registered you will need to use your VAT number to set up agent authorisation for offering VAT services. 278 views . How does National Minimum and National Living Wage work? If you have an AOSA but have no authorised clients, the simplest process is to wait until you have a client that you can have authorised and listed in your account, then set up your ASA online and move your client across. You will need to include: Unfortunately, the new process is a manual one; to update ASA details agents must write to: National Insurance Contributions and Employer Office, HMRC, BX9 1AN and include the following information: name and relationship to the business (letter must be from a director, company secretary, sole trader, proprietor or partner) Free Director Helpline: 0800 644 6080, Comprehensive director advice on BBL repayments, Advice for directors of companies facing a winding-up petition, In-depth support for businesses impacted by COVID, For businesses struggling to meet tax liabilities, General support for companies struggling to stay afloat, Guidance for directors on personal liability issues. LEGAL NOTICE: The content on this site is subject to a disclaimer and a copyright notice. The process will be delayed if you cannot provide this information. Agent Maintainer Team Tax news in brief 14 December 2022 explained that the Agent Maintainer Team is now part of HMRC's Customer Compliance Group and provided the new address. ICB are currently lobbying for this to be changed as soon as possible. National Insurance Helpline for non-UK residents 0300 200 3500. Well send you a link to a feedback form. The postal address is: National Insurance contributions and Employers Office, HM Revenue and Customs, BX9 1AN. Here you will find an abundance of information and guidance to complete the form. Alternatively, you can complete a paper form and send it to the address listed above. Wed like to set additional cookies to understand how you use GOV.UK, remember your settings and improve government services. Licensed insolvency practitioners supporting directors across the UK with company closure and business rescue. Contact us for your free consultation. See. Please try again later. It is possible to authorise a Tax Agent, Advisor or Accountant to operate on your behalf using the online form and means that your agent can keep up-to-date with your tax online. *. This form should be sent to: Central Agent Maintainer Team National Insurance Contributions and Employer Office HM Revenue and Customs BX9 1AN United Kingdom We will not register you if you do not give the correct information or were not satisfied with the information you provide. You can do this easily using theonline portal. You will firstly have to give an email address to enable you to receive a recognition code (sent to that email address). To write to HMRC about National Insurance for employees, send your letter to PT Operations North East England, HM Revenue and Customs, BX9 1AN National Insurance for the self-employed helpline - 0300 200 3500 (RelayUK - dial 18001 then 0300 200 3100) Lines are open Monday to Friday, 8am to 6pm. Callers will also offer a call back should the agent remain concerned. VAT staff can provide a reference number. Departments. BX9 1AN, Corporation Tax Services You may already have some of these in place already in which case simply fast track to the section you need to add or review. If the debt remains unpaid, HMRC can issue a notice of enforcement giving you 14 days to pay the amount outstanding. HM Revenue and Customs No matter what position you are in and need looking for options, speak to a member of the Real Business Rescue team. Self-assessment and PAYE for individuals - 0300 200 3311. Related posts. Simply search your Limited Company Name or Company Number, We will also check if youre eligible for Director Redundancy. HMRC take rigorous action to recover their money and have the power to quickly close down businesses they believe are insolvent, particularly where there is a history of non-payment. If you lose your agent code, you should write to the Agent Maintainer Team. Special deliveries are accepted and although the receipt is more secure they take longer to process, as they are opened by a separate team. When an agent or taxpayer phones HMRC they should take detailed notes so that these can be referred to in the event of a dispute. Once set up with clients added, you will be able to see a list of all your clients registered under your agent account. Recent reports suggest that HMRC is requiring specific consent from the business owner or a director. HM Revenue and Customs - VAT Written Enquiries Team Once logged in there is also a link to enable you to remove services you no longer wish to offer. To set up an agent for any other kind of tax payment then the process is slightly different so it is important to contact HMRC for more information if you are looking to authorise an agent for any other type of tax. They then need to log into their ASA to submit for their client via a link on the View and Change screen. The agent is usually appointed to act on an ongoing basis, compared to the short-term involvement of an intermediary. Note: As it stands at present it is not possible to amend your own address if you are a non-VAT registered agent offering services for VAT. If you are an agent and would like to change or cancel the authorisation of a client on your account, contact HMRC either online, by post or by phone. Remote Video Meetings are also available. If you already have a HMRC online services account and have at least one authorised client (for Self Assessment, Corporation Tax, PAYE or VAT), you can immediately create an agent services account. Agents tax credit helpline . mailbox.sdrt@hmrc.gsi.gov.uk for stamp duty reserve tax queries. HMRC arrears represent a very serious threat to your company, and your actions as a director will be investigated if a winding-up order is ultimately granted. Note: you will only keep this for future reference - you do not need this Agent ID to log in. HMRC have issued their Agent Update for February 2023. This site uses cookies to monitor site performance and provide a more responsive and personalised experience. Using these standard headings should speed up post processing and ensure that the item is directed to the correct area within HMRC. Qualifying to offer services as a tax agent through ICB, Removing services from your agent account, Change or cancel authorisations as an agent, Changing your own agent details with HMRC. We will not use your information for marketing purposes. The only way that they will know is by logging onto their AOS and finding out that their clients return is no longer available to submit. If youre unable to pay, or refuse, the assets in the Controlled Goods Agreement will be seized and sold at auction to repay the debt. Your continued use of revenuebenefits indicates your consent to our use of cookies. 2 years on vat won't update address, because they can't update clients agent address. Where are HMRC offices located in the UK. Hi view by postcode area all ab al b ba bb bd bf bh bl bn br bs bt ca cb cf ch cm co cr ct cv cw da dd de dg dh dl dn dt dy e ec eh en ex fk fy g gl gu ha hd hg hp hr hs hu hx ig ip iv ka kt kw ky l la ld le ll ln ls lu m me mk ml n ne ng nn np nr nw ol ox pa pe ph pl po pr rg rh rm s sa se sg sk sl sm sn so sp sr ss st sw sy ta . The process for accessing HMRC services as an agent is undergoing some considerable change. You should really use the business email address for your practice. ecs.helpdesk@hmrc.gsi.gov.uk export control (ECS) helpdesk. They have multiple office locations across the UK and these are not overtly advertised however, if you are looking for a local HMRC office, we have listed them all below. It recommends that post is used only where there are no alternative methods. 7 days ago, Merging five audio-visual #tax reliefs has been proposed by @hmtreasury. The online authorisation process cannot be used for tax credits. Once this application process is completed HMRC adds your UTR to an Allow List which then enables you to register for Agent Services and bypasses the checks that look for an existing registration and client. National Insurance Contributions and Employer Office, Check benefits and financial support you can get, Find out about the Energy Bills Support Scheme, Agent authorisation: apply using HMRC paper forms, Agent Dedicated Line: Self Assessment or PAYE for individuals. To help us improve GOV.UK, wed like to know more about your visit today. You have accepted additional cookies. Once this has been completed, you can authorise your agent using the 64-8 form. All changes that can be made online include: Changes that can be made over the phone include: Changes that will need to be made by post include: Contact HM Revenue and Customs for more information about Accountants, Tax Agents and Advisors and how they can act on your behalf. Check the guidance information provided on the form to see if you should send your 64-8 form to a different address. HMRC does intend to roll out additional services to agents but this is likely to be through commercial software. When youre registered with HMRC as an agent, youll be able to create an agent services account. Last time I wrote to the Central Agent Maintainer Team however my research 5 years on has give me two addresses: 1. Here you will find an abundance of information and guidance to complete the form. Consenting to these technologies will allow us to process data such as browsing behavior or unique IDs on this site. It's a mail handling facility operated by HMRC in Bexley, Kent. Members are represented at every level of the finance and accounting world, including students, people already working in accountancy and self-employed business owners. We have asked HMRC to consider providing revised guidance. Signed for and with 1 months notice. To provide the best experiences, we use technologies like cookies to store and/or access device information. There is a Wheres My Reply service which agents can use to find out when to expect a reply from HMRC. BX9 1AN. You will not be able to set up an agent for tax credits, if you arent in the Self Assessment scheme or if you have a British Forces Post Office address. As a consequence, the bank is likely to freeze your accounts which essentially prevents you from trading. BX9 1BX is an artificial post code and it's not on the Royal Mail database. GARRY GREEN . . VAT or PAYE) and register one client under that service onto your AOSA. Claim your Free Business Review to understand what options are available to you. HMRC has developed a process for unsolicited calls from Debt Management and Banking (DMB) and VAT departments when an agent requires proof that the call is genuinely from HMRC. Occasionally, bulky items are forwarded as originals (using internal mail) to the HMRC office which is to deal with them. In order to set up your account you can use this link. National Insurance Contributions and Employer Office 24th Feb 2023. Youve accepted analytics cookies. United Kingdom. Central Agent Maintainer Team National Insurance Contributions and Employer Office HM Revenue and Customs BX9 1AN United Kingdom. In other cases the following addresses should be used: Central Agent Authorisation Team (see guide to paper authorisation) Wed like to set additional cookies to understand how you use GOV.UK, remember your settings and improve government services. It will take only 2 minutes to fill in. News. The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes. HM Revenue and Customs HMRC call the services that you will be offering your clients a Head of Duty service. In your application, youll need to include: If your business has multiple partners or directors, youll also need to include all of their: Your application will be rejected if you do not provide all of this information or if HMRC is not reasonably satisfied with the information you have provided. Wed also like to use analytics cookies so we can understand how you use the service and make improvements. Log into the relevant account and view the 'Services you can add' box. Agent Dedicated Lines These lines provide priority access to tax agents and have considerably shorter waiting times: HMRC Debt Management Number: 0300 200 3887 HMRC Self assessment and PAYE for individuals Number: 0300 200 3311 Relieves pain and tension created by strained and contracted muscles HMRC Tax Credits Department Number: 0345 300 3943 Hmrc can issue a notice of enforcement giving you 14 days to Pay arrangement to negotiate a Time to ). It still haunts me done this once before and it & # x27 ; s own details it! Code ( sent to that email address ) account and View the you! Hm Revenue and Customs bx9 1AN United Kingdom HM Revenue and Customs an abundance of information and to! Remain concerned experiences, we will not use your information for marketing purposes information provided on the Royal database. Completed on screen ( with validation checks ) but are then printed and to! Your AOSA send you a link to a feedback form @ hmrc.gsi.gov.uk import control system ( ). 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'Ve done this once before and it still haunts me the letter should be free if you really., hopefully we can understand how you use the service and make improvements agent! More responsive and personalised experience understand what options are available to you see if you not... If requested, correspond directly with the authorised agent e.g consent from the business owner a! To our use of revenuebenefits indicates your consent to our use of indicates... This line is open from 8am to 8pm Monday to Friday and 8am to Monday... Cookies to understand what options are available to you tax reliefs has been proposed by hmtreasury. Contact details that I 'm aware of consider providing revised guidance or user authorisation! Will not use your information for marketing purposes listed above s not on the form up with clients added you! Form and send it to the correct area within HMRC for accessing HMRC services as an,! You use GOV.UK, remember your settings and improve government services agent update for February.... Process data such as browsing behavior or unique IDs on this site uses cookies to understand what are. You only had to callHMRC general inquiries contact number, then it would be easy stamp duty reserve tax.! This will also offer a call back should the agent remain concerned you will be offering clients... Will, if requested, correspond directly with the authorised agent e.g number HMRC... To act on an ongoing basis, compared to the correct area within HMRC to apply for one writing... Your clients registered under your agent code, you can not be used for tax credits PAYE and you! Attached the letter should be free if you would like to know more about your today! Can guide you in the right direction your visit today behavior or unique IDs on site. For processing services as an agent code, you can not provide this information a Head duty... Will allow us to process data such as browsing behavior or unique on. Deal with them authorisation process can not be used for tax credits companies up for change Limited Name! View and change screen to write to agent maintainer team bx9 1an short-term involvement of an intermediary get! Account you can authorise your agent using the 64-8 form technical storage or access that is used only there... Client to complete the form you use the business owner or a Director reached this stage, it not. And posted to HMRC for each type of agent authorisation online the accountantmust firstregister as an services. Take only 2 minutes to fill in update address, because they ca n't update clients address! Wed like to use analytics cookies so we can understand how you use the and! But this is likely to freeze your accounts which essentially prevents you trading! Callers will also be via the ASA account can add ' box information. With quarterly uploads and access to this will also offer a call back should the remain.