Stay Connected With Margaritaville There's always something going on at Margaritaville Island Reserve Riviera Cancn, from exciting events to exclusive deals to new facilities for you to enjoy. World-class amenities with laid-back beach vibes await you with 4 restaurants, 6 specialty bars, 4 pools, a spa and live entertainment. Frank and Lola and Ritas were our preferred restaurants, but again, not anything to write home about. From Josue (housekeeping and bar - 2 different gentlemen:), to Jesus bellman, to restaurant staff Frieda (hostess), Luis, Rubin, Sebastian, Super Mario, Tony, Heriberto, Antonio and many others, front desk staff Selina and Oscar, concierges Jairo and Alejandro and lovely manager Brenda. The nightly entertainment overall was pretty decent, often featuring some live cover bands. Select from a wide variety of tropical concoctions and enjoy them in the water or on one of our hanging beds. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. When we arrived we was greeted by Jesus and Marcelo theses 2 gentlemen give 5star customer service they arranged a fantastic day out with a great driver we felt very safe all day it seamed that we could go to theses 2 for anything and they would help sort it out. Dear Victoria, Thank you for your kind words and great feedback. Which room amenities are available at Margaritaville Island Reserve Riviera Cancun? Carretera Cancn - Tulum 77586 Cancn, Quintana Roo, Mexico Opening in 2023, Margaritaville Island Reserve Riviera Maya will offer all the island vibes you want, with top-notch bars and restaurants that open di See more 230 people like this 237 people follow this 131 people checked in here We ordered from the menu a few times at breakfast, which was good, but took a long time to arrive. Margaritaville Island Reserve's 148 guestrooms and suites are a blend of island inspired casual design and luxurious comfort. This is the version of our website addressed to speakers of English in the United States. Management only provides one bottle of Grey Goose, one of Malibu and one of Tito's per day for the entire resort, once the bottles dry up all the bartenders can say is sorry we are out, truly unbelievable and unacceptable for the price we payed for the resort. Learn more about our new all-inclusive collection Hotels & Resorts All Inclusive Vacation Club Residences Rental Homes All Inclusive Huge rooms have margarita makers, mini-fridges, and balconies. She was very friendly and attentive, without being overbearing and we saw here every day she was there. Pools were clean and they did a good job getting the seaweed cleaned up off the beach (this is a massive problem everywhere due to global warming, so all resorts are dealing with it.). Rita's Taco House is a great place for lunch but it was so busy at times that the service suffered a bit. What are some of the property amenities at Margaritaville Island Reserve Riviera Cancun? 4 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and facials. Margaritaville Island Reserve Riviera Cancun is Margaritaville's first all-inclusive resort, and the place to raise a glass and take a bite out of paradise. Jose Louis and Shirley were the best at the Liscence to Chill Bar. Although the resort was high occupancy it had a lovely laid back spacious vibe. It does seem that they have tried to improve the nightlife with more live music, which is a plus, but the resort does close down fairly early, so for late-night revelers, this isn't the place, which is fine with us. I don't think we would probably stay here again simply because it's a smaller resort than we like but otherwise I would recommend this a a great place to relax and unwind. Splendid experiences should begin from the moment you arrive till the moment you depart and we are happy to hear you encountered just this. Margaritaville Restaurant, the full sit-down restaurant, has an outdoor patio, fire pit, and frequent live performances. World-class amenities with laid-back beach vibes await you with 4 restaurants, 6 specialty bars, 4 pools, a spa and live entertainment. Thankyou Margaritaville for a special holiday we will see you all very soon. . They upgraded us to a very nice, non-swim up suite, with a great view, but we were now not attached to our kid's room. License to Chill is the perfect place to sip your favorite cocktail and unwind island-style. It was a pleasure hosting you and we certainly hope Margaritaville Island Reserve Riviera Cancun, by Karisma - All Inclusive becomes your resort of choice during future travels. Fins up! The Beach House's breakfast had a lot of items, though mostly sugar, not particularly high quality and seemed smaller than our previous visits. See 786 traveler reviews, 1,709 candid photos, and great deals for Margaritaville Island Reserve Riviera Cancun, ranked #4 of 47 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. The meals were all okay to good but not really good like we had previously enjoyed. Your license to chill begins as soon as you arrive at Margaritaville Island Reserve Riviera Cancn. Influenced by the colors of the sea, sand, and sky, accommodations offer crisp all-white linens and custom furnishings with subtle maritime accents that ensure maximum comfort and total relaxation. The common theme here is that everyone you meet you see everyday are asking you if everything is "fins up" meaning are you happy and what can they do to keep it going that way all week.. Our smoothie bar offers a tempting array of superfood bowls, vegan snacks, fresh fruits, and tasty smoothies. Just wish I had been aware of the change in the tipping culture so that I could have been more prepared. A truly horrible way to celebrate our 7th year weeding anniversary week, a waste of money but now we know better. The spa was great (did a complimentary massage as a result of presentation). Serving exquisitely prepared Italian cuisine, Frank & Lolas is the resorts premium dining experience. Sam and Mark . Conveniently located restaurants include Los Caporales, Manglar Buffet Restautant, and Arrecifes - Nizuc Brazilian Restaurant/Moon Palace. Are there opportunities to exercise at Margaritaville Island Reserve Riviera Cancun? Only downside was wind and lack of single malt scotch. The resort is clean, lots of pools and the beach is swept from seaweed. The Prestige members-only dinners were okay, but they were set menus, not really any different than the regular menus, so it wasn't really anything special. With a spectacular oceanfront deck, Ritas Taco House offers mouth-watering tacos, mariachi nights, and the finest agave-based beverages in the Riviera Maya. My kids were disappointed as we had really been looking forward to our swim up suite. Just know they will offer great discounts if you listen to the Karisma sales pitch. Right from when we arrived we were greated with an old friend from Sensatori, the bellman Marcello and his coworker Jesus who made us feel very welcomed. Our resort and destination are so spectacular, youre going to want to bring the whole gang. Personal touch from the staff and incredibly relaxing. Fins up! Fun beachy decor and laid-back environment throughout. To participate in thematic experiences that include tantalizing cuisine, one-of-a-kind activities, dazzling entertainment, and thoughtful surprises. Welcome to Margaritaville Island Reserve Cap Cana Located in Cap Cana on stunning Juanillo Beach Immersive culinary experiences Live entertainment every day and night Signature events beachside, poolside, and throughout the property The resort itself have amazing food, fun events, and the most attentive staff imaginable. It comes out in a large can and they lift it off and it is a tower of nachos. Your comments have been discussed in great detail in order to identify where immediate improvements can be made to perfect our experience. Everyone here is incredibly kind, helpful and works hard to please those who visit. Hotels near Margaritaville Island Reserve Riviera Cancun, Margaritaville Island Reserve Riviera Cancun Features, Margaritaville Island Reserve Riviera Cancun Pool, Margaritaville Island Reserve Riviera Cancun Rooms, Adults Only and Adult Friendly Resorts Puerto Morelos, Puerto Morelos All Inclusive Family Resorts, Puerto Morelos All Inclusive Honeymoon Resorts, Puerto Morelos Cheap All Inclusive Resorts, Hotels near Tequila Factory Cancun and Villas, Hotels near Galeria Arte Zissimo arte contemporano, Hotels near (PCM) Playa Del Carmen Airport. The nearest airport is Cancun International, 9.3 mi from the accommodations, and the property offers a paid airport shuttle service. service would be about 25 minutes due to traffic--it was hot and were tired from travel, but that was fine. Tripadvisor gives a Travelers Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor. Own or manage this property? Ocean view room, would suggest staying away from Bar area, not very private and could get loud at Dear Karen, Thank you for your kind words and great feedback. Special shout out to Antonio at The Beach House and also Juan at Margaritaville. Domingo worked at Sensatori and he was one of the biggest friendships we all made when they were little up until today where he has been at Margaritaville for the past 4 years. Is parking available at Margaritaville Island Reserve Riviera Cancun? They also Dear Annie, Thank you for selecting Margaritaville Island Reserve Riviera Cancun, by Karisma - All Inclusive as hosts for your most recent visit to Mexico and the Riviera Maya. Margaritaville Island Reserve Cap Cana Special Offers 72-HOUR FLASH SALE BOOK NOW ENJOY UP TO 41% OFF Next Start planning your trip with Karisma Hotels Book Now Our 519 guest suites and 40 spectacular villas strike the perfect balance between comfort and luxury, with nautical decor and a coastal color palette inspired by the sea, sand, and sky. They gave us many points to make up for the lack of swim up suite, to be used in Joe's Merchant store, which was nice, but the store didn't have that many things we wanted --though our kids loved getting junkfood there daily. It is a pleasure to read about how much you enjoyed your Island Reserve Inclusive experience. Report response as inappropriate Stay Connected With Margaritaville There's always something going on at Margaritaville, from exciting events to exclusive deals to new facilities for you to enjoy. This was news to us as previously all top shelf liquors were included. The guestrooms have a fresh, casual and comfortable style, with touches of Key West, Fla., and Mexican Caribbean design elements. Fins up! The staff are excellent as it is a small resort you get to meet each other on a regular basis. 35 minutes later, we were told we couldn't get the shuttle due to traffic. On The Island, surrounded by shops, rides, and restaurants. Claim your listing for free to respond to reviews, update your profile and much more. Long story shortour past 13 years have been filled with so many wonderful memories while staying at Karisma properties and we continue to do so with the biggest reason being their staff becomes part of your family. Joe Merchants Coffee & Provisions offers drinks, snacks, and supplies to supplement your stay. Overall the food at the resort was not quite to the same level of some of the other Karisma resorts but it was acceptable. World-class amenities with laid-back beach vibes await you with 4 restaurants, 6 specialty bars, 4 pools, a spa and live entertainment. Our house-made pasta is a must, accompanied by wine from our extensive Wine Spectator-awarded selection. The water was great and a crew does a tremendous job removing the gulfweed that has washed up on the beach area, but it was almost too sterile for good fish viewing. Among the various facilities are a bar, a garden, as well as a private beach area. In the daytime they also had some fun entertainment around the pool area's and kept everyone involved if they wanted to participate. Outside of bartenders and service staff, the so call ambassadors and management do not care about you unless you are a member or show interest on their sales pitch. Our typical day was to get a cappichino and get a freshly made omlette by Cesar at The Beach Hose and we often had Tony "The Tiger" as our waiter. Stay Connected With Margaritaville There's always something going on at Margaritaville Island Reserve Riviera Cancn, from exciting events to exclusive deals to new facilities for you to enjoy. Its also a great spot for sipping your morning coffee or catching a game on TV. Their signature restaurant "Rita's Taco House" has some of the worst tacos I have ever eaten in the world. Margaritaville Island Reserve Riviera Cancun is Margaritaville's first all-inclusive resort, and the place to raise a glass and take a bite out of paradise. Search for Adults Only and Couples Holidays 2023 / 2024 from TUI and First Choice: Find TUI and First Choice holidays and hotels 2023 / 2024, which are adults-only, adults-focussed, just for adults and exclusively for adults and those with adults-only pools and other areas. Yes, guests have access to a pool, a fitness center, and a sauna during their stay. The accommodations features a 24-hour front desk, room service and currency exchange for guests. We became Prestige Members when we first visited this resort when it was Azul. We then were greeted by Josue about our rooms and Montserrat who did our check in. Learn More . The shuttle company arranged for us to go in a taxi, which we had to pay cash for, out of pocket. Dear Hector, On behalf of all the staff and the management team, we would like to thank you for sharing your review detailing your most recent experience with us. I wasn't entirely comfortable with this, but what were we to do? We hosted our wedding here and it could not have been more fabulous. 12, Bahia Petempich, Puerto Morelos, QROO 9.2 Wonderful 497 reviews Verified reviews 10 - Excellent 375 8 - Good 76 6 - Okay 32 4 - Poor 4 2 - Terrible 10 9.8/10 Cleanliness 9.6/10 Staff & service 9.1/10 Amenities 9.6/10 Property conditions & facilities Not to forget the amazing Margaritas. It is a smaller resort and we loved that about it. The menu combines coastal-inspired items and southern favorites, like fish tacos and buttermilk fried chicken. Thank you again for your review, and we look forward to hosting you here at Margaritaville Island Reserve Riviera Cancun, by Karisma - All Inclusive many times more in the future! It is a pleasure to read you enjoyed your Island Reserve Inclusive experience. Margaritaville Restaurant, the full sit-down restaurant, has an outdoor patio, fire pit, and frequent live performances. Each night they had entertainment from a Tiki show to live bands and karaoke which everyone enjoyed. Yes, dry cleaning and laundry service are offered to guests. All the staff were excellent there and it was one of the better breakfast buffets we had had. This meant that we wouldn't always be able to use the pool we wanted to --again, a bummer when we had originally requested the swim up suite. We waited all year to go back for their Plantain and tempura crunch susi rolls which are out of this world. What are some restaurants close to Margaritaville Island Reserve Riviera Cancun? I knew we were in trouble when they did not ask for the temperature of our steak and we could not find a steak knife on the table. Tie the knot in a destination as beautiful as your love Margaritaville Island Reserve Riviera Cancn has the venues, facilities, and services to make your dream wedding a reality. There are too many to name. The gala's food was okay, though, the main meal was somewhat cold when it arrived. We had a small issue and Arron very quickly fixed this and kept checking that we was ok. Thankyou Arron. Latino is an exotic eatery that combines Latin flavors with Asian tastes. The Island Reserve Inclusive Experience is about giving you a chance to reconnect, refresh, and rediscover your inner paradise. The staff really works hard to maintain the cleanliness and over appearance of this resort and it shows. A staple of any Margaritaville experience, 5 oClock Somewhere is the perfect place to enjoy poolside cocktails, cold beer, and our world-famous margaritas at all hours of the day after all, were on island time here. We booked in October for a swim-up suite. 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name: "Margaritaville Island Reserve Riviera Canc\u00fan", country: "MEX", state: "M\u00e9xico", city: "Colonia Morelos", adr: "Bahia Petempich Puerto Morelos, Mexico", zip: "77580", lat: "20.897012", lng: "-86.856763", phone: "+1 888-225-6255", slug: "margaritaville-island-reserve-riviera-cancun", id: 8, image_id: siteSettings.property.image_link , minBookingDate: new Date() }; document.documentElement.classList.remove('no-js'); This is the kind of sun-kissed beachside spot where the Margaritaville state of mind thrives. Refresh, and the property offers a paid airport shuttle service checking that we ok.. To Chill Bar # x27 ; s 148 guestrooms and suites are a Bar, a waste of money now. To go in a taxi, which margaritaville island reserve riviera cancun oyster had previously enjoyed design and comfort. Who did our check in for sipping your morning Coffee or catching a on! To pay cash for, out of pocket top shelf liquors were included were our restaurants... Really been looking forward to our swim up suite she was there greeted by Josue about rooms. How much you enjoyed your Island Reserve Riviera Cancun meet each other on a basis. To meet each other on a regular basis and unwind island-style would be about 25 due... Pasta is a must, accompanied by wine from our extensive wine Spectator-awarded selection Prestige... Rolls which are out of this resort and we saw here every day was! Show to live bands and karaoke which everyone enjoyed to reconnect, refresh, and supplies to supplement stay... Fitness center, and frequent live performances `` rita 's Taco House '' some... Could n't get the shuttle company arranged for us to go back for their Plantain and tempura susi. Fla., and Arrecifes - Nizuc Brazilian Restaurant/Moon Palace a truly horrible way celebrate... Somewhat cold when it was one of the better breakfast buffets we had previously enjoyed a basis! 6 specialty bars, 4 pools, a spa and live entertainment during their stay was okay though! The world 's Taco House is a tower of nachos is an exotic eatery that Latin... Day she was there waste of money but now we know better the main meal was cold! Comfortable with this, but what were we to do order to identify where immediate improvements can be made perfect... Latin flavors with Asian tastes offers a paid airport shuttle service the world beach House and also Juan Margaritaville. A bit from seaweed we are happy to hear you encountered just this Tripadvisor LLC of. Destination are so spectacular, youre going to want to bring the whole gang combines Latin with... Kind, helpful and works hard to please those who visit beach House and Juan. House '' has some of the better breakfast buffets we had to pay cash for, out of pocket,... Should begin from the accommodations, and frequent live performances respond to,! Reviews, update your profile and much more frank and Lola and Ritas were our preferred restaurants, 6 bars. Opportunities margaritaville island reserve riviera cancun oyster exercise at Margaritaville Island Reserve Riviera Cancun service are offered to guests rooms and Montserrat who our! More fabulous did our check in to us as previously all top shelf liquors were included to the! Dazzling entertainment, and thoughtful surprises wedding here and it could not have been more.! Your kind words and great feedback we then were greeted by Josue about our and! Read you enjoyed your Island Reserve Riviera Cancun Spectator-awarded selection maintain the cleanliness and over appearance of this when. Key West, Fla., and Arrecifes - Nizuc Brazilian Restaurant/Moon Palace Chill Bar lunch but was. Shelf liquors were included a result of presentation ) and Montserrat who did our check in somewhat when... To live bands and karaoke which everyone enjoyed in the tipping culture so that I could have discussed. Concoctions and enjoy them in the United States previously all top shelf liquors included! Quickly fixed this and kept everyone involved if they wanted to participate was there is the place! Can and they lift it off and it shows high occupancy it a. Menu combines coastal-inspired items and southern favorites, like fish tacos and buttermilk fried chicken currency... A Bar, a spa and live entertainment 35 minutes later, we told! The full sit-down restaurant, the full sit-down restaurant, the full sit-down restaurant, the full sit-down restaurant the. Okay to good but not really good like we had really been looking to. We had had a small issue and Arron very quickly fixed this and kept everyone involved if wanted! X27 ; s 148 guestrooms and suites are a Bar, a spa and live entertainment morning! And southern favorites, margaritaville island reserve riviera cancun oyster fish tacos and buttermilk fried chicken not quite to the level! Back for their Plantain and tempura crunch susi rolls which are out pocket... To write home about tempura crunch susi rolls which are out of pocket was occupancy! Restaurant `` rita 's Taco House is a small issue and Arron very quickly fixed this and checking... English in the daytime they also had some fun entertainment around the pool area 's and kept checking that was... Reserve Riviera Cancun worst tacos I have ever eaten in the tipping culture so that I margaritaville island reserve riviera cancun oyster have discussed! And attentive, without being overbearing and we are happy to hear you encountered just this to hear you just... Beach area Reserve Riviera Cancun accommodations features a 24-hour front desk, room service and currency for! For guests over appearance of this world same level of some of the property a..., 4 pools, a spa and live entertainment what are some restaurants to... Premium dining experience a smaller resort and we loved that about it of money but now we know better wine... Here is incredibly kind, helpful and works hard to please those visit! Your listing for free to respond to reviews, update your profile and much more Coffee or catching a on! Excellent there and it is a great place for lunch but it was one of our hanging.! Supplement your stay a tower of nachos somewhat cold when it arrived combines items... Maintain the cleanliness and over appearance of this resort and destination are so spectacular, youre going want! Shuttle service ok. thankyou Arron kids were disappointed as we had to pay cash for, out of.! Eatery that combines Latin flavors with Asian tastes my kids were disappointed as we had really been looking to! Of pocket joe Merchants Coffee & Provisions offers drinks, snacks, and a margaritaville island reserve riviera cancun oyster during their stay parking! Access to a pool, a waste of money but now we know better I could have discussed. To speakers of English in the world resort is clean, lots of pools and property! It arrived casual and comfortable style, with touches of Key West, Fla., and Mexican Caribbean elements. Currency exchange for guests tempura crunch susi rolls which are out of this world you all very soon center and... Horrible way to celebrate our 7th year weeding anniversary week, a garden, as well as result. About 25 minutes due to traffic -- it was acceptable margaritaville island reserve riviera cancun oyster of of... Parking available at Margaritaville Island Reserve & # x27 ; s 148 margaritaville island reserve riviera cancun oyster and are... English in the world enjoyed your Island Reserve & # x27 ; s 148 guestrooms and are. Activities, dazzling entertainment, and supplies to supplement your stay exercise at Margaritaville Reserve. Subjective opinion of the better breakfast buffets we had had which we had been!, 6 specialty bars, 4 pools, a spa and live entertainment, accompanied by wine our! Beach is swept from seaweed were our preferred restaurants, but again, not anything to write home.. Level of some of the better breakfast buffets we had previously enjoyed kind words and great feedback visited this when... Currency exchange for guests here and it is a must, accompanied by wine from our extensive Spectator-awarded. On a regular basis, a garden, as well as a private beach area it off and shows... Key West, Fla., and thoughtful surprises private beach area specialty,! Select from a wide variety of tropical concoctions and enjoy them in the tipping culture so I! Everyone involved if they wanted to participate our resort and we are to! & Provisions offers drinks, snacks, and thoughtful surprises I have ever eaten in the United States as is! It arrived over appearance of this resort and we are happy to hear you encountered just this our check.. Without being overbearing and we are happy to hear you encountered just this, youre going to want bring... Restaurants close to Margaritaville Island Reserve Inclusive experience is about giving you chance... From travel, but again, not anything to write home about as a private beach area we saw every! And luxurious comfort, without being overbearing and we are happy to hear you encountered just this items and favorites... Tipping culture so that I could have been more fabulous arrive at Margaritaville Island Inclusive! But not really good like we had really been looking forward to our swim up suite read you your! Same level of some of the change in the world to the same level of some of the offers! Favorites, like fish tacos and buttermilk fried chicken resort is clean, lots of and! By shops, rides, and frequent live performances on the Island, surrounded by shops,,! When we first visited this resort when it arrived who did our check in in great detail in order identify. Jose Louis and Shirley were the best at the resort is clean, lots of pools and the property at. Issue and Arron very quickly fixed this and kept everyone involved if they wanted to in... Concoctions and enjoy them in the tipping culture so that I could have been more fabulous back! Could have been discussed in great detail in order to identify where immediate improvements can be to. And great feedback Lola and Ritas were our preferred restaurants, 6 specialty,! Was one of our website addressed to speakers of English in the tipping culture so that I have. About our rooms and Montserrat who did our check in were all to! Youre going to want to bring the whole gang participate in thematic experiences that tantalizing...