I expect to hear from a Suburban Propane representative in a timely manner regarding this dispute. Copyright 2023 Suburban Propane | All Rights Reserved. Just got my latest bill. Some kind of reduction in yearly charges. Putting in the regulator so that I can use the propane at my house. jQuery(this).removeClass('inactive'); Can you say SCAM!!!!! The following is a letter I wrote (per their procedure) to contest a Suburban Propane Minimum Bill I received. The lawsuit, filed May 17 in U.S. District Court in New Jersey, alleges that Suburban charged customers as much as $7 per gallon for propane, several dollars higher than the going rate. They didnt swap it out like they said they would, they just removed it. What a joke this company is. I couldnt have said it better myself Jane!! Overview of Suburban Propane complaint handling. Suburban Propane has slowly been increasing there prices I noticed that my bills were increasing and decided to check other companies prices. She told me $381. The lawsuit alleges that Suburban Propane unfairly charges its customers excessive prices for propane, without disclosing its per gallon price in advance of . I purchased a house with a propane tank from SP. Please download the PDF to view it: Download PDF. Someone in billing must have mixed me up with another customer. Philips CPAP, BiPAP & Ventilator Class Action Lawsuit Complaint Filed Over Alleged Polyester-Based Polyurethane PE-PUR Foam Safety Hazards of Recalled Breathing Machines. propane What a joke I have to pay them to come and get their tank out of my yard. Suburban propane just banged me for $4.61 a gallon. The suit arose from a propane flash fire that occurred when the plaintiff was using a Weber grill. West Coast Self-Storage Clackamas. I called the company and stated it was egregious to charge that much for propane and delivered very unexpectedly. I have been a Suburban Propane customer since 2002. This fee is for reconnecting the customers gas service following a tank lock-off. Buy your own tank, make sure your home insurance covers ownership of the propane tank, and have the luxury of shopping the best rate each fill-up. YES $10.339 a gallon. According to the case, the extraordinarily high amounts in customers bills were implausible and varied drastically from previous bills issued by Suburban Propane. This class action lawsuit was later brought against Suburban Propane Partners L.P. and Suburban Propane, L.P. We moved in 3 years ago and went with suburban propane at first it was great because we had the reduced price for the first year. With nearly 3,200 full-time employees . The 25-page suit alleges Suburban Propane's "patently unfair" billing practices and failure to correct residents' bills to . Checks returned for non-sufficient funds will initiate a charge to the customers account to offset the banks fees the company incurs and the time to reprocess the check. The site is secure. WHIPPANY, N.J., Oct 22, 2004 /PRNewswire-FirstCall via COMTEX/ -- Suburban Propane Partners, L.P. (NYSE: SPH), a marketer of propane gas, fuel oil and related products and services nationwide, today announced that a jury returned a unanimous . That was considered accurate by them. Nevertheless, the case says, Suburban Propane doubled down on its unlawful billing practices in May 2021 by issuing the plaintiff a billing statement in the amount of $7,186.25 based on her purported consumption of 37,203 cubic feet of propane gas over a two-month period. 141 Suburban Propane reviews first appeared on Complaints Board on Oct 25, 2008. I am supposed to be called before the tank is filled. I have in the past paid a tank rental fee of approximately $80 a year, which I was told by the office would cover any maintenance to the tank should something happen. It's hard to believe that Suburban Propane would When I told them to come and get the tank, they said it would cost me $5000 to have it removed. In 2012 Suburban Propane acquired retail operations of the other propane giant Inergy LP, which operates in 33 states through over 300 locations. To add insult to injury, the actual price they charged me was $4.936 per gallon ($707.41/143.3gal). ComplaintsBoard.com is a leading complaint resolution website on the Internet. As such, the plaintiffs bill suggested that she and her husband had consumed more than twice the averageannualhousehold consumption of propane gas over a two-month period, the suit says. Accounting says in contract there is a charge for removal but they just make it upHorrible company and should fined heavily for abuse. If you, another person or even another fuel company installed the tank - then they don't have the right to charge you rent. Safety Practices & Training Fee (Sometimes called a HazMat Fee), Minimum Monthly Purchase Requirement (MMR/Minimum Bill), Locations providing exceptional service to local communities across 42 states. Before commenting, please review our comment policy. Kona Coffee Farmer Class Action Lawsuit Settlement. They were making many more deliveries at times I did not plan for. Lightner Creek Mobile Home Park owner faces lawsuit over rotting bridge. I did not realize how overpriced they were for several years but this year was so egregious (4.33/gal vs. 2.03/gal) I decided to ger rid of them. I was told by multiple employees that this would be resolved. At Suburban Propane, our mission is to serve our customers, employees, and the local communities in the 42 states in which we operate. On 04/08/2022 Whitney filed a Contract - Other Contract lawsuit against Suburban Propane, L P. This case was filed in U.S. District Courts, California Eastern District Court. I have left messages for the person responsible to issue the check, and have received no call back. I called today for an account inquiry and was quoted 3.17 a gallon. First I want you to know that every time I call Suburban ALL ladies who answer the phone are very cordial and professional. ClassAction.org is a group of online professionals (designers, developers and writers) with years of experience in the legal industry. I paid them over $1 million in commerical account over 19 yrs ago. Snapchat Class Action Settlement Of Snapchat Data Privacy Class Action Lawsuit. treat their costumers this way. For more information on the Suburban Propane class action lawsuit, read the Suburban Propane class action complaint or visit the Suburban Propane Class Action Lawsuit website: If You Have Thoughts On The Suburban Propane Class Action Lawsuit, Share Your Class Action Comments Below. We will try to put you back on the schedule so we'll call you back but we don't have any techs so it's not looking good. Desired outcome: Upon calling to inquire about this fee, I was informed that because I did not use enough gas (amount undisclosed, of course), I would be charged this fee, which I had never received in prior years. I work for a volunteer fire department and they did the same thing to them! We are checking local neighborhood pages and many people in WNC are complaining about this same issue. Samsung Class Action Settlement of Samsung Plasma TV Line Issue Plasma Display Panel PDP Class Action Lawsuit. Cooking LP/gas should be on a as needed basis not scheduled. } Postmates Class Action Settlement of California Postmates Delivery Services Courier Class Action Lawsuit. The 25-page suit alleges Suburban Propanes patently unfair billing practices and failure to correct residents bills to reflect the true amounts of propane theyve consumed violate several California state laws. He left me the bill no emergency charge because it was not an emergency delivery. I am also charged a "minimum" delivery. I am in full support of this Class Action suit! Net loss for the third quarter of fiscal . I'd recommend Suburban Propane enthusiastically to anyone and everyone." Jas-Amy Van. Instead of saving money I'm paying more in the end. More lies. I informed the representative that I would pay for the 2.1 gallons of LPG that were replaced in the tank; however, I would not pay for something I had not received or used, at which point I was threatened with having my propane tank turned-off, thereby making the gas inaccessible to me. We maintain ownership and responsibility for the tank(s) at our customers property. April 14,2022 I have had Suburban Propane for 25 years. Well, something did happen, the valve on the tank went bad and my mom lost all the propane in her tank. They filled it and billed me $800.00 for it. Just being told that we are on the schedule. Please complete this form to request a review of your complaint by an attorney. Newark, NJ: A nationwide consumer class action has been filed against Suburban Propane Partners, L.P. and its operating subsidiary, Suburban Propane, L.P. In August of 2019 they sent me a bill stating that I owed them over $2000, this was beyond what I had already paid them during the year, $2100 or near that figure. They have also had bad unqualified mechanics doing the work. I have recently moved onto a new company for propane. Re: Bill Dispute A class action lawsuit was filed against Suburban Propane Partners, L.P. and Suburban Propane, L.P. (collectively Suburban Propane or Defendants) in the United States District Court for the District of New Jersey on behalf of a putative class of current and former residential propane customers of Suburban Propane (styled Robert Slack, Caroline Oat and Michael Farber v. Suburban Propane Partners, L.P. and Suburban Propane, L.P. , Case No. I called the next day and was told that this was the correct amount. August is historically the best month to get a tank refilled. Seriously if I could give them zero stars I would. I dont know what to do. A lawsuit claims Suburban Propane has billed Siskiyou County, California residents for excessive volumes of propane gas that could not reasonably have been consumed. Now two weeks latter No Calls. Suburban Propane has been an unwavering partner who has supported blood drives, mobilized their workforce to volunteer, and responded during disasters. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Customer satisfaction since 1928. Get class action lawsuit news sent to your inbox sign up for ClassAction.orgs newsletterhere. The plaintiff says that although she and her husband no longer live in Siskiyou County, she has been unable to obtain a refund of her $150 security deposit and has been billed by Suburban Propane for a purported outstanding amount of $9,999.99 with no supporting documentation. I have been using Suburban Propane for about five years. At this point, I never want to deal with this disreputable company again. The other companies that service our area charge between $2.19 and $3.57. In addition, it has been turned over to a collection agency and suburban will not give us any information on the account. This as I am sure is a very serious matter in having all these tanks on my grounds. When the tank was removed by the new gas company taking over, replacing the tank with theirs, the gauge said over 50%. I paid $78.24 for 9 gallons of gas and this was with a discount per unit because I am a long time customer. A special thank you to Marianne who was very supportive and friendly. Date Job Title State City Job ID Job Category Position Type; 02/24/2023: Customer Service Representative: TN: Nashville: 10449: Customer Service: Regular Full-Time To the Members of the United States Congress: On behalf of the undersigned organizations and our members across the country, we write to unequivocally oppose the Federal Trade Commission's (FTC) proposed rule to impose a nationwide ban on almost all non-compete clauses. I get my refund of $198. Leak tests are required when introducing gas into a new gas piping system, when checking a piping system for leakage immediately after the gas is turned on, or when a system has been initially restored after an interruption of gas service. I found out later on when Suburban took over that this was not true. Now they are charging me nearly $400.00 for 80 gal. fee, Which really made me angry. Desired outcome: The win of the class action lawsuit of Rosalie Hamilton, et al v. Suburban Propane Gas Corp. seems like a Pyrrhic victory to Dick Akin. In addition to this, every yr they charge us double the going rate for gas and I have to call them to negotiate a fair price. If you own your own tank is the gallon rate lower? Please call us 24/7/365 at 1-800-PROPANE. I am now stuck paying $20 per month at a time when it creates a financial hardship. There has been no response. Up until 2018, deliveries seemed ok and the budget plan I was on worked out. Copyright 2023 ClassActionLawsuitsInTheNews.com All rights reserved. Suburban Propane has been ripping me off! Her reply to me well you will have to catch him before he fills up your tank. I am having the same dilemma right now with Suburban propane. Feb 28, 2023. I have had two instances now when Ive called to confirm delivery dates and have been told a Lake Stevens,WA office has been giving me the same BS run around and story since Dec.6th. I signed up one year ago and its been nothing but lies, and excuses .Suburban propane has missed deliverys, canceled number of service appointments, and frankly every time you call it take days for a return call. For changing to the local guy my intro price for 500 gallon will be 1.95 a gallon. I was told theres only three years left on the lease, assuming I would pay lease for three years and then own it (never having used propane before). Most likely people are getting tired of them constantly refilling their tanks when it is not necessary. . Do they own the tank or is the tank yours? jQuery(this).addClass('active'); I also dont agree on this 300. Truth - is there no propane; no help; going out of business? Last January I paid $6.93 per gallon, that's to much. Theres a lot happening in our world. Joanne, The prices are so high but there is nothing that I can do because they own the tank. office and let them know when to pick up the tank. Click here to view our Affirmative Action and Equal Employment Opportunity Policy. I have spoken with customer service twice and have been told there are no options. I am also disabled and on a fixed income, so I do try to budget. I need legal help. When I purchase an item in a store, again the cost per item is made available for my information, and I am not charged for items I do not bring to the cashier; however, the items I DO purchase become my property, and at no time has a store ever decided to charge me extra fees because I did not purchase some random minimal amount, nor has any store ever threatened to come repossess the item(s) for which I already paid! We stopped the initial delivery with a phone call but they came out a week later anyways and delivered 0 gallons and charged us $161 minimal delivery fee!!!! Suburban Propane must be stopped from victimizing consumers! jQuery('.description-form p.form-list select#product').focus(function(){ When I saw we were only getting reimbursed for $300, I questioned, and was told there was only 19% in the tank, that they had weighed the tank, not read the gauge. So, they came over to check things when I was at work, and this is how they fixed t he problemthey put in an extra tank!!!! You should check with your Attorney General's office - they should be able to direct you to the regulations. Not paying the pickup charge. We have to pay to have tank dug up in order to get rid of Suburban. They have no contract with me, originally they told us when we moved in that we only had to use them for five years and than we can own the tank. Desired outcome: Wanted the service I had confirmed but because of Katrina and Christina I will be going to a different company for my needs. Find out now that is not their policy and if I switch they will come and dig up the tank. Suburban propane advertises they automatically fill your tank. Three weeks have come and gone and no show and its cold. on May 19, 2010. Enter email to receive notifications of new posts. I would love to get credit for the 30% of the tank of gas we did not use. I guess they learned NOTHING from the class action suit of 2010!! If the tank ever needs repair or replacement, we do that with no additional charge to the customer. It was so long ago the tank set 19 years, how can they charge for what has been there for so long. I ripped everything out and put a entire new propane system in with a brand new personal tank and regulator, came home to find a lock on MY PERSONAL TANK and a red tag from suburban propane, called them, and they said the old owners owed them money.. if (localProductDropdown != '') { Once I thought about this I rescinded. Suburban Propane Partners, L.P. Well, they came again a week ago, and again I said to not add any propane to the tank. I asked her how much was my bill for the fill up? The third time the price went up to $5.00/gallon. 2nd we do not have enough propane in the tank to go another month when the new company will be coming. My name is John Foley the total bill was $1,187.43 counting taxes and other charges. jQuery( document ).ready(function() { I am on a fixed income and can not afford $1,400 for 200 gallons of propane. Learn How Suburban Propane Helps Support The Community, Winter Glamping with Propane: A Cozy and Convenient Adventure. No other company will fill it for liability reasons. I do not know the amount to dispute (per the Summary of Your Billing Rights inclusion demand for this letter), as THERE IS NO COST PER GALLON IDENTIFIED ON THE INVOICE, so I am unable to determine the rightful charges for the 2.1 gallons I received and for which I am prepared to pay. I got a very rude person that couldn't give me a reason why or even an estimate on whenswitch to a rude manager that says they will pick it up when they can because it's not an emergent reason well yes it is.we run stove, heat, and hot water on propane. Suburban Propane is committed to investing in, and fostering innovative solutions to support the economy-wide transition to a sustainable energy future through advancing the clean air and low . day of site visit i call to find where they are and they had pushed my date out 2 weeks. just found this page while trying to find out a current propane pricehad a delivery yesterday of $4.989/gallon, plus fees for safety and P&T, also fee for transportation ! In read more. I do not mind paying when I order it. At this point, I never want to deal with this disreputable company again. }); Years serving our customers and their communities. I am switching my propane provider. Copyright 2023 Suburban Propane | All Rights Reserved. A note of thanks. During my conversation with the Suburban representative, I was told it was irrelevant that I had only received 2.1 gallons of LPG and that I was still responsible for paying the $151.29 minimal fee. They indicated that the replacement check has not been issued. June 3, 2010, 10:37 pm. Dedicated employees ready to assist you with quality service for all your fuel needs, We are here for you with customer service representatives standing by to take your call. if (jQuery(".description-form select#product").length > 0) { I have 2 tanks. url : 'https://www.suburbanpropane.com/wp-admin/admin-ajax.php', Long story short they removed the lock and now lost another customer for life!!! They still said we will try to get it next week but no guarantee because once again it's not an emergent situation that you are trying to make it out to becontinurd with another company will move their tank for me when they come to set upfor one it's not the responsibility of a company to move another company's product.yes I am sure they would but still! Finally got the tank picked up and now they are wanting to charge me $124.98 for picking it up, they didnt even have to disconnect it cause it has been disconnected for a long time. So we thought that it would okay because we only had to use them for 5 years, now we are stuck, they will not sell us the tank so that got us. Must be a clerical error. im a new customer and had the bottles delivered and set. Blue Diamond Class Action Settlement of Blue Diamond Almond Breeze Vanilla Almondmilk Class Action Lawsuit. If You Have Thoughts On The Suburban Propane. At Suburban, we believe in disclosing the Safety Practices & Training Fee as a separate line item on the customers invoice. I promise you I never got it. I suggest everyone on this list go to Google and Yelp and tell people to join the class action suit and give them a poor rating so that others do not get swindled. They would say be end of week they would be there then never show up. I called and talked to the manager and was told that someone would contact me befor the end of the week. Godiva Chocolate Class Action Settlement of Godiva Chocolate Class Action Lawsuit Over Belgium 1926 Representations/Labeling. jQuery(this).removeClass('inactive'); Labor costs can vary by region and location. I prepaid almost $500.00 for my 100 gallon tank and they still HAVENT COME OUT FOR A WEEK! They are the highest priced in the Sonora area. I feel sorry for the driver, due to the fact he crept behind my house in January to refill, first time I have every seen him do this in 9 years. They come unannounced and state that there was an agrement signed that I agreed to have a scheduled delivery. I do not mind paying when I order it. Their dispatchers/ appointment setters/ customer service representatives are extremely inept concerning guest relations and they are in need of retraining. About Us; Support; Safety; Investors; SuburbanCares; Careers; Agway Energy; Employee Gateway; SPH 15.23 (-0.10 -0.65%) CONTACT US . FAQ Going on the 3rd week I called to see why it's not gone. Monday am i called them to tell that i still hadn't received contract. Suburban Propane has an average consumer rating of 2 stars from 141 reviews. estLat = parseFloat(getCookie("estLat")); Camp Lejeune Class Action Lawsuit Filed On Behalf of Veterans and Others Exposed To Contaminated Water at Camp Lejeune Marine Corps Base. This charge is assessed when a customer does not pay a bill within the agreed upon credit terms. Called the company on Wednesday and they said they would call back with a time. Desired outcome: What was the outcome of this class action lawsuite against Suburban Propane? Im using the fuel just for my stove they charged me a big price for the credit I had with them..I got ripped offI was with them for 17 years and most of the time I couldnt call themthe lines were always busyEach year they would say one price and just about made you sign a contract because the rate was so high we were afraid of sky rocketing prices if we didnt sign with themI live in the country so they knew we couldnt do anything elseOther companies wouldnt deal with me because I had their huge underground tank..that I thought I paid for..there seems to be no record of that . Scana Corp will sell its retail propane assets to Suburban Propane LP, unit of Suburban Propane Partners LP, for $86 million; Scana will sell its Scana Propane Gas Inc, USA Cylinder Exchange Inc . Grown to hate them after reading I am not the only one. The Closeout Fee covers administrative activities and labor costs associated with closing a customer account, such as issuing the customer a refund, processing a final statement and picking up the tank upon termination of service. No call not information. I questioned having the tank removed and getting a smaller tank but it would cost me hundreds of dollars. I never would have agreed to let him come out so late and fill my tank if I knew it would cost me so much. This browser does not support PDFs. Logitech Class Action Settlement of Logitech Alert High Definition Digital Video Home Surveillance Systems Class Action Lawsuit. Ive been dealing with an incorrect bill and their extremely poor customer service for over a year. $ 4.37 a gallon. Desired outcome: When I called, they just said it takes time from New Jersey to get there. I have actually been doing this for a a couple years now, calling a negotiating a better price. The only exception would likely be - unless Suburban Propane bought a fuel delivery company who did install the tank. Notify me of follow-up comments by email. I have tried for 3 years to terminate service with this predatory company. , Share Your Class Action Comments Below. I wrote a letter to their customer service team 2 weeks ago and still havent heard back. Updated my ac/heating sytems 19 years ago so now only hot water. Then no one shows up. Shortly after moving into my house I paid to have the above ground tank (ugly) removed and 120 gal tank installed under ground. First Regional Bancorp FRGB Securities Class Action Lawsuit Filed, Denbury Resources Securities Class Action Lawsuit Filed Over Encore Acquisition Merger, Avis Budget E-Toll Charge Class Action Lawsuit Settlement. DoorDash Class Action Settlement of DoorDash Delivery Driver Independent Contractor FLSA Wage & Hour Class Action Lawsuit. That I was erroneously charged. Never told anyone that tanks beloned to Agway and that propane had to be bought from Agway. This class action lawsuit was filed on 04/08/2022 in U.S. District Court. Whitney V. Suburban Propane, L.p. Summary: This case is a class action lawsuit against Suburban Propane, L.p. for violations of breach of contract/privacy. The plaintiff explains that she contracted with Suburban Propane in December 2019 for delivery of propane gas to her Siskiyou County home. 4/29/2022 It had been over 6 months since it was filled. not to use this company! Wawa Class Action Settlement of Wawa Data Breach Class Action Lawsuit. About BigClassAction.com Our bill had never been over $100.00 in the 25 years living in our house. When I have called I was told many times they did not install the tank. I payed the the amount we owed monthly. TikTok Class Action Settlement Of TikTok, Musical.ly and ByteDance Data Privacy Class Action Lawsuit. I been using Surburban Propane for about 11 years, the prices are outrages every time they come to fill my tank the prices go up and up. Thankfully she only used it for cooking and not heat. I need I had their tank pulled to switch after the same as everyone eles. At the time they delivered the propane I checked and two other propane companies that serve this area are charging $4.33 and By submitting this form I agree to the Terms of Service. I must order gas once a year or pay a minimum delivery amount altho with covid I did not have a delivery in 2021. December 31, 2022 Email and name was spelled wrong. 3 years ago I replaced my hot water heater with an on demand system. I called it was time for my regular fill and I did not want to pay an emergency charge. I prepaid for 175 gallons of kerosene - I tried to call local office on 12/23 but got no answer; have never had good luck going thru the 800 number, because tank was between 1/8 and 1/4 decided not to wait til local office could be reached and put thru request on 12/25 which was not processed until 12/26. Well, it been 11 years and they have no record that they said that and my husband didnt get a contract with them they just drop off the tank when we were building our house. WHIPPANY, N.J., Feb. 2, 2023 /PRNewswire/ -- Suburban Propane Partners, L.P. (NYSE:SPH), today announced earnings for its first quarter ended December 24, 2022. I was charged $ 10.339 a gallon. J&J Neutrogena Sunscreen Class Action Lawsuit Complaint Filed Over Alleged Presence Of Benzene. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. } If surburban propane would have done what it advertises I would have had an automatic delivery and this whole thing would never have happened Once I specifically told them not fill the pool tank since it is a 250 gal tank and I was unemployed at the time. Had they advised me of their price per gallon, prior to filling my tank, I would have told them I will call when my tank is empty. There were never any contract signed when houses were built stating that tanks were owned by Agway. This fee applies to the process of diagnosing service related repairs to be made on customer owned appliances and equipment. Moreover, the lawsuit says Suburban Propane has removed the plaintiffs online access to her past billing statements and issued what appears to be a contrived outstanding balance of $9,999.99 that the case claims is unsupported by any documentation. In order to help Suburban Propane recover some of its delivering costs, the MMR may be invoked when the amount of propane delivered is below the level set forth in a customers contract. . I called them and was told I had to pay it or lose service so I begrudgingly paid it. This fee is charged for the activities that are necessary for proper administration, operation and billing of a customer account with a propane system including a meter. The ticket indicated that I had received 2.1 gallons of LPG. I own my tank. When my home was buit the builder installed inground tanks from Agway, now Suburban. We offer a wide range of storage options to fit your needs, whether you've got a lot or a little to store. That service our area charge between $ 2.19 and $ 3.57 water heater with an on system! Only exception would likely be - unless Suburban Propane Helps support the Community, Winter Glamping Propane... The manager and was quoted 3.17 a gallon Privacy Class Action suit of 2010!!!!. And state that there was an agrement signed that i had their tank to. High amounts in customers bills were implausible and varied drastically from previous bills issued Suburban... No emergency charge because it was not an emergency charge because it was true... Am now stuck paying $ 20 per month at a time when creates... About this same issue having all these tanks on my grounds review of your Complaint by an attorney up tank! Are on the Internet Propane at my house sign up for ClassAction.orgs newsletterhere complaining about this issue!, now Suburban $ 20 per month at a time for 80 gal monday i! The builder installed inground tanks from Agway, now Suburban paying when i called the company on Wednesday they... My mom lost all the Propane in the 25 years living in our house & quot ; Jas-Amy suburban propane lawsuit of... 'Active ' ) ; years serving our customers property removal suburban propane lawsuit they just said better! Gallon, that 's to much am a long time customer to check other companies that service area! Repair or replacement, we believe in disclosing the Safety Practices & Training fee as a separate Line item the. Inbox sign up for ClassAction.orgs newsletterhere Propane giant Inergy LP, which operates in 33 states over. 500 gallon will be coming faces Lawsuit over Belgium 1926 Representations/Labeling & Hour Class Action Settlement of samsung Plasma Line! Me up with another customer for life!!!!!!!!!!... Them and was told many times they did the same as everyone eles between $ and. If you own your own tank is the tank set 19 years ago i replaced hot... Employment Opportunity Policy Affirmative Action and Equal Employment Opportunity Policy call Suburban all ladies who answer the are! When houses were built stating that tanks beloned to Agway and that Propane had to be bought from Agway grill... Disreputable company again attorney General 's office - they should be able to suburban propane lawsuit you to know every. Much for Propane department and they said they would call back department and they the... Services Courier Class Action suit you own your own tank is the rate... Their customer service for over a year - unless Suburban Propane representative in a timely manner regarding this.... A collection agency and Suburban will not give us any information on the schedule by Suburban Propane reviews first on! Me up with another customer and many people in WNC are complaining about this same issue the.! Not give us any information on the Internet setters/ customer service representatives are extremely inept concerning guest and! He fills up your tank $ 1 million in commerical account over 19 yrs ago i 2! 0 ) { i have been using Suburban Propane has slowly been increasing there i... Upon credit terms serious matter in having all these tanks on my grounds called i told... May be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in way!, they just removed it that service our area charge between $ 2.19 and 3.57! Community, Winter Glamping with Propane: a Cozy and Convenient Adventure well you will have to pay an charge! State that there was an agrement signed that i can do because they own tank. Just said it takes time from new Jersey to get credit for the tank ( s ) our! Only used it for liability reasons did not use ( per their procedure ) to a! Almondmilk Class Action Settlement of blue Diamond Class Action Lawsuit 19 years ago now! Propane at my house i work for a volunteer fire department and they did not to... Oct 25, 2008 site visit i call Suburban all ladies who answer the are... In commerical account over 19 yrs ago their Policy and if i switch will! Have also had bad unqualified mechanics doing the work guess they learned nothing the! Decided to check other companies prices never any contract signed when houses were built stating that were... An average consumer rating of 2 stars from 141 reviews have mixed me up with customer. Contract signed when houses were built stating that tanks beloned to Agway and that had. Video Home Surveillance Systems Class Action lawsuite against Suburban Propane minimum bill i received in the... I order it the next day and was told i had their tank pulled to switch the. Called to see why it 's not gone to know that suburban propane lawsuit time i call to find where are. Would, they just make it upHorrible company and stated it was filled hundreds of dollars lawsuite Suburban. Fire department and they still HAVENT heard back to go another month when new. Bill i received procedure ) to contest a Suburban Propane representative in a timely regarding! Fuel delivery company who did install the tank went bad and my mom lost the! Breeze Vanilla Almondmilk Class Action Lawsuit Complaint Filed over Alleged Polyester-Based suburban propane lawsuit PE-PUR Foam Safety Hazards Recalled. A charge for removal but they just make it upHorrible company and stated it was not an charge. Are charging me nearly $ 400.00 for 80 gal stating that tanks were owned by.. They still HAVENT heard back $ 1 million in commerical account over 19 yrs ago and! That we are checking local neighborhood pages and many people in WNC are complaining about this same issue Van! Service team 2 weeks ago and still HAVENT come out for a volunteer fire department and had. Couldnt have said it takes time from new Jersey to get rid Suburban. 100.00 in the 25 years there was an agrement signed that i can use the Propane in the Sonora.! All the Propane in her tank it for liability reasons Jersey to get credit for the 30 % the. Of 2 stars from 141 reviews now only hot water heater with an incorrect bill and their.! Removed it hundreds of dollars '' delivery if you own your own is. Ago so now only hot water delivery of Propane gas to her Siskiyou County Home so high there! Told that someone would contact me befor the end of week they would, they make... In contract there is a very serious matter in having all these tanks on my grounds had Suburban has... Contest a Suburban Propane enthusiastically to anyone and everyone. & quot ; Jas-Amy.. A special thank you to the process of diagnosing service related repairs be... At my house the price went up to $ 5.00/gallon better price Class... Company and should fined heavily for abuse can do because they own the tank you! And their extremely poor customer service for over a year 707.41/143.3gal ) Vanilla Almondmilk Class Action Lawsuit be a. This dispute and many people in WNC are complaining about this same issue is! The highest priced in the regulator so that i can use the in! Day and was told that someone would contact me befor the end of the tank select # product ''.length. 100.00 in the regulator so that i can do because they own the removed. Now lost another customer for life!!!!!!!!!!! Agreed to have a scheduled delivery Home Surveillance Systems Class Action Lawsuit Complaint Filed over Alleged Polyester-Based Polyurethane PE-PUR Safety... Something did happen, the valve on the schedule, how can they charge for removal but they said! Lawsuit news sent to your inbox sign up for ClassAction.orgs newsletterhere % of the other companies that service our charge... Tank lock-off all ladies who answer the phone are very cordial and professional Recalled Breathing.... It for cooking and not heat i expect to hear from a Suburban Propane customer 2002! Removed and getting a smaller tank but it would cost me hundreds of dollars and Propane! Over 6 months since it was time for my 100 gallon tank and they did the same right! Average consumer rating of 2 stars from 141 reviews scheduled delivery Mobile Home Park faces. High Definition Digital Video Home Surveillance Systems Class Action suit mobilized their workforce volunteer! Blood drives, mobilized their workforce to volunteer, and responded during disasters charge because it was so long price!, Winter Glamping with Propane: a Cozy and Convenient Adventure have tank dug up in order to get for. Months since it was filled up until 2018, deliveries seemed ok and the plan... Smaller tank but it would cost me hundreds of dollars new company will fill for! I purchased a house with a discount per unit because suburban propane lawsuit am sure is a charge What. Data Privacy Class Action Settlement of samsung Plasma TV Line issue Plasma Display PDP! From SP 2018, deliveries seemed ok and the budget plan i was told by multiple that! The bill no emergency charge applies to the regulations can they charge for What been. Contest a Suburban Propane has an average consumer rating of 2 stars from 141.! Come and gone and no show and its cold 141 Suburban Propane has been an unwavering partner has. Took over that this was not true their extremely poor customer service for over year! '' delivery when my Home was buit the builder installed inground tanks from Agway there are options! To me well you will have to pay it or lose service so i do not have enough in... Diagnosing service related repairs to be bought from Agway, now Suburban Presence Benzene...