The ResetEra Game Soundtrack of the Year 2022 Vote is live! Refresh page. The whole process took 13 days for me. You're browsing the GameFAQs Message Boards as a guest. The result is that many gamers are left worried about their PlayStation 5 order status, concerned that it may not arrive on time or that the purchase itself will fail. This thread is old but I'll throw my 2 cents in because this happens to me a lot with walmart. The PS Direct site told me that it shipped early when it was labelled, so DONT FOCUS ON THE PS DIRECT SITE. Xbox Series X. Walmart preorders check the FedEx app for tracking info! If I'd ordered from Best Buy I'd probably have the damn console already, instead there's a larger chance I'm not going to be able to get it at all, particularly since I ordered on Saturday Oof I misremembered, it was Sunday morning; it appears Sunday orders are getting priority forsome reason, I guess. Sony sent me an email about 15 minutes ago saying my console has shipped. Once processed, it will go straight to the "shipping" stage. I have two preorderd and neither have shipped yet. How To Play Modern Warfare 2 Gun Game With Friends, Destiny 2 One Moment Please Error Fix for PC, PS5, PS4, Xbox, How To Fix YouTube No Internet Connection on PS5, Xbox, and Switch. I bought one of those PS5 bundles for my brother back around the first week of july. ALL RIGHTS RESERVED. One day shipping, and it still says preparing to ship. Mine shipped earlier today, and Spider-Man shipped like 2 hours later. It says SIE- SONY PLAYSTATION and it's coming from Georgia for me. copy. Sucks, but as long as the whole order doesnt get cancelled I can deal. Many customers are insulted to find that on top of the price, the consoles are nearly impossible to find anyway. Press question mark to learn the rest of the keyboard shortcuts. I just got mine. Problem is, their reps are just plain lazy and irresponsible. Has anyone's PS5 shipped from Sony yet? So, yeah, definitely have confirmation. It was free if you had playstation plus. Press J to jump to the feed. Console/game discussions, news, support, trophy/media sharing and more! Press question mark to learn the rest of the keyboard shortcuts. Find the order in question and click on Track to view the details. Search the top right of the page for the link and icon of your user account. So I preordered my ps5 from Sony in September and my friend tells me they ship his system from Sony on Saturday yet mines till this day says "preparing for shipping" mind you it's the. Did you get yours? Sons of the Forest Next Update Release Date: When Is the New Patch Coming? Ok I just got off the chat with the useless Sony representative. My digital shipped yesterday, sony charged me on Friday, its getting here on the 12th. Create an account to follow your favorite communities and start taking part in conversations. I chose the express shipment option (ship in 1-2 days), and it still says preparing to ship on the Sony website on my account. Same here, I'll be getting it tomorrow, worst case Saturday. Any word? Said my ps5 would be delivered on thurs and that a signature was required. As far as I know, if you have the FedEx app set up, you can get a text from them saying that the shipping label is created. The order tracker displays new estimated delivery dates. The Road Trip Survival Guide: Tips and Tricks for Planning Routes, Packing Up, and Preparing for Any . Heres how to check the status of your PlayStation 5 order for major retailers including PS Direct, Amazon, Walmart, Target, and GameStop. Weird how it was already tied to my email but it's cool. Press J to jump to the feed. Heres hoping the issue gets resolved before Thursdaysucks cuz at least the regular units got shipped already. They never did. Sea Elves aren't made of water. Please note, tracking details may take up to 24 hours to display after an order has been shipped. Saw some on Twitter today from Sony, so yes. I ordered mines from playstation direct on October 22nd and today is the 27th and its still telling me preparing to ship. The following page will let you know the current order status, from preparing order to shipped and/or ready for pickup. Mostly twitter accounts that have Ps5 stock on their names or discord servers that kept me updated. Fedex confirm this morning and Sony email this evening. Thats not so great on PS directs side. From the home page, click on your profile icon, then open the Find Your Order page. Shipped: July 29th. For the fedex app? Couldn't believe how quick the turnaround was. repta55 posted. Their answer was you will receive an email with the status. If we do not hear from you before the order enters the shipping process, we will proceed with the shipment. And easy. PS direct wasn't even updated properly I had to watch the actual fed ex info. Ca here 13 minute wait it's still on preparing since Friday eta says 15th . I got a bundle last month on a Thursday. If your console has already been shipped, you can track it using the tracking number sent to your email address. Sony Direct FINALLY posted a note on their chat interface saying that some orders will be delayed. Glossary for order status The order was delayed, check the tracking information for details and an updated delivery date. 1 day later my "Preparing to ship" FINALLY updated to UPS shipping but with no tracking number and no new delivery date. Mine shipped Saturday with a scheduled delivery for Thursday. Processing: July 23rd. I didn't get an email that it shipped yet but it shows as shipped on my order status and the shipment is in my FedEx delivery manager. It arrived on the exact day fedex's label said it would despite the shipping not actually updating till. I bought one of those PS5 bundles for my brother back around the first week of july. I live in socal. tbh I never received an email from sony direct about my ps5, all the info was on the site. HelloSnake Star. Instead of clicking the button in the top right to start your trial, scroll down until you see the 'Early Access' section and select 'Start Paid Membership'. Hopefully that gets updated. The headset price still shows as a pending debit on my banking app, but the pending transaction for the dock has disappeared. If the item is out of stock at the store or stocking location, it will be delayed for at least two days. So those of you who absolutely need to secure this package: Amazon has it without the Black Friday discount. Because their website says that if you dont receive it by the date indicated you should contact them using the web chat. Voting will remain open for 17 days, 3 hours, 43 minutes, 24 seconds, until Jan 14, 2023 at 12:00 AM. Walmart still says preparing order, and I got the delay email. PSN/Steam:LordNwahs21 Xbox:GlasscitySD Switch:6580-6391-6814. The rep repeatedly gave no assurance of the order being fulfilled. Shipments receive updates at various points between pickup and delivery. Many retailers seem to have run out of stock, while others seem to have taken on more orders than they could fill. Just glad I was able to secure one. yes my DE was picked up today at 3pm by fedex. Press J to jump to the feed. I don't order a lot from walmart but when I do, there's always an iss. Can I transfer PS4 disc game applications to my PS5 Digital Edition? More info, Shipping and order support for direct.playstation.com. Hopefully things update today. got the shipped email yesterday. Create an account to follow your favorite communities and start taking part in conversations. It's not on launch day, but I'm grateful to even pre-order one. The psdirect has not updated for some reason but I as able to ge there tracking number and everything from fedex, I have a digital version aswell and they shipped it on Friday but i had to sign in to fedex since Sony hasnt updated my order or sent a shipment email until today. So, no. Sony said it would give buyers advance notice of when sales went live, but retailers seemed to have opened pre-orders at will. It says it will arrive on the 26th. All rights reserved. I haven't received a message yet but I would expect to see it either sometime today (August 18th) or tomorrow. Would it work still if I have the order number? How long did it take for your PS5 to ship? If you no longer want the items in your order, you may obtain a refund; please visit https://direct.playstation.com/en-us/returns-refund-policy for instructions on refunds and cancellations. Update: I have now received a shipping confirmation email. If you were charged your console has been picked up and is being held for the mandated delivery date. Geographic, holiday and other restrictions apply. My order hasn't updated yet either. Please use your order number and email address used during the purchase. Says I'll get it by 8pm thursday. Georgia, From Sony? Thats typical Cover-Your-Ass tactic. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Anyway, I ended up getting it earlier than my projected arrival date. If your package status hasnt received an update from the shipping courier in more than 48 hours, please chat with us. Feb 16, 2023. Was in the first wave from Sony Direct. 2023 GAMESPOT, A FANDOM COMPANY. Wtf is going on and has anyone else suffered this? Despite the console being in NJ (Im in NYC). So far Sony has me satisfied. While supplies last, of course! Has anyone gotten shippi. This page will give an overview of your previous orders. Community Software by Invision Power Services, Inc. You can track your order by visiting FedEx.com. I'm hoping that because it says preparing to ship and not order received, that I made it through, but I was literally waiting for the deal to appear so I could buy it, and this is ridiculous. A lot of people aren't getting shipping notifications from sony or the retail store they ordered on, but the fedex app shows a package with tracking. The number of hours played in game list not updating? It's easy! If you were lucky enough to find one still available for pre-order, theres still a chance that the order may not go through. All content, games titles, trade names and/or trade dress, trademarks, artwork and associated imagery are trademarks and/or copyright material of their respective owners. Can I transfer PS4 disc game applications to my PS5 Digital Edition. Just waiting on the confirmation of shipping the games. I havent received a shipment notification yet, have you? Give the store time to process your order. Click on it, then click on Order History. WAIT FOR SONY TO EMAIL YOU AND GIVE YOU THE TRACKING NUMBER AND TRACK IT FROM THEIR SITE (usually FedEx or UPS), Thanks for providing an update on your experience! With all that said, only Amazon seems to have trouble keeping up with demand other retailers simply blocked out-of-stock purchases. Mine on Sony still says preparing to ship. Videogame sales slump further in August, but Xbox 360 is king. Mine shipped Saturday. So I managed to order a ps5 through Sony direct on sept 14. Per shipper instructions, package will not be delivered until the scheduled delivery date. Already have the extra controller and charger. Create a FedEx delivery manager account and download the app, your shipment should show automatically. Create an account to follow your favorite communities and start taking part in conversations. If you reach an error page, keep refreshing until the main site loads. Find your order tracking details through order look up or sign in to direct.playstation.com and select My Orders. Check for known shipping delays in your area . Find out when yourdirect.playstation.com order will ship, and how to track its progress. This page will give an overview of your previous orders. Supposed to show up tomorrow. My girlfriend works from home though so she brought it in the house for me. I ordered the ps5 on the playstation site finally able to purchase and the only problem is that I dont have access to that email anymore so I cant keep track of my tracking etc. It was a little more than 1 week for mine to get labelled and 1 week and a half total for it to ship. Fahmida Y. Rashid. PS PLUS members are eligible for Free Express Shipping on direct.playstation.com. That's weird. Sorry if im asking odd questions but I have one for SIE LLC that shows a low weight so it might be the psvr camera adapter? From Sony through the "luck of the draw", shipped yesterday, arriving on the 12th, Arriving onthe 12th but i need to sign for it and ill be at work, depending on when they come. Orders placed after 2pm Eastern Time are shipped within one to two business days (Monday through Friday). I think Sony has no idea what to do with their first party IPs? Large orders may ship in multiple packages depending on size of the items and box sizes available. Gaming News. Im working with gamestop to get the address changed but if that doesnt work Im just going to request a hold for pick up and I will pick it up. I commented earlier that my orders shipment was delayed, but I very recently received emails saying say its been shipped. PS5 Credit: Sony If there's one thing that unifies both the Xbox Series X and PS5, it's concerns about shipping dates. You need to be a member in order to leave a comment. I'm personally in the same boat as you, this is really frustrating all around. Yup, I got an email from Sony this afternoon saying my console has shipped. If you experience this for more than 24 hours please reach out to the shipping courier for an update. But my PSN order status now says preparing to ship. If theres any problem with your PS5 pre-order on Amazon, there should be a warning displayed here. I got the PS5 (finally) with the standard 3 day shipping 5 days ago and the order lookup still says preparing to ship with no email of it even shipping. They are offering a $15 coupon for the delay. But my package says it's 18 pounds and has left the FedEx Origin facility. Good luck, everyone! Sometimes this happens when there is high traffic for the shipping couriers. But you have to get in touch with a rep through their chat system. Yes its on hold and wont ship until release. Your hub for everything related to PS5 including news, games and discussion. Edit: Got it a while back! Everyone is trying to order a PlayStation 5, and its been causing problems. Heres hoping its not months out . If the console has already been shipped, you can click on the option labeled Track Package to see its current location and destination. For a better experience, please enable JavaScript in your browser before proceeding. I ordered the psvr bundle on the 28th as well and Im still stuck on preparing to ship. It arrived on the exact day fedex's label said it would despite the shipping not actually updating till around midnight. Neither has shipped yet. Mines going to come like maybe the 20th now. I ordered a digital edition from PS Direct and it shipped yesterday. Not sure if that means much of anything since the delivery window was Feb 22-28 though. Does your shipping say its from sie llc or a third party? Also included a link for tracking info. Did you also order on the recent drop, August 17th? Mine is still stuck in the same status as yesterday (UK): Headset is in 'order processing' and dock is 'preparing to ship'. In the app, youll have to tap on the product listing first. You will receive text messages when your package is on its way, out for delivery, and when it arrives. I have one from Sony (where they did that username draw) and one from Walmart. Wood Elves aren't made of wood. I was pretty impressed. Once your order has shipped, you will receive an email which will include a FedEx tracking number. 3,203. Having trouble with YouTube console apps? ALL RIGHTS RESERVED. Fair warning, you may be direct to wait in an online queue. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. 2tru4youtistru No Longer a Noob. Sign up for a new account in our community. (From Sony Direct), Damn. Nope, no notifications for me. Went online to Best Buy and waited for a ps5 to go through the cart phase.. didn't go well. It arrived Sunday morning around 10:15am while I was at work. No order modifications can be made at this time. Thats how I knew my ps5 shipped before sony site updated it. 11/29 Drop CA 10 min wait, says it'll get here on the 16th . I've been checking that and haven't seen anything yet. We recommend signing up for 1 month of Walmart Plus ($12.95) shortly before any restocks are likely to go live to give yourself the best chance at nabbing a drop. The order has been shipped and you can click on the tracking link for more details including the estimated delivery date. Nothing else. Yeah, I did order a PS5 yesterday (August 17th). Stephen Nellis. Thats a bit weird. Mine has shipped and FedEx says it's going to be delivered tomorrow. My kids shipped on Friday, mine shipped on Sunday. How do you on the PS5 split the game audio to come through the TV and chat audio to come though the headset? Delivered on thurs and that a signature was required for at least two days week for to! Got shipped already 2pm Eastern Time ps5 still says preparing to ship shipped within one to two business days ( Monday through )! Get cancelled I can deal traffic for the shipping courier in more than 48 hours, please enable JavaScript your! Arrived ps5 still says preparing to ship the option labeled track package to see its current location and destination all that said only... Manager account and download the app, but I very recently received emails saying its! Trouble keeping up with demand other retailers simply blocked out-of-stock purchases says that you! Audio to come though the headset how I knew my PS5 digital Edition its progress getting here the... Direct.Playstation.Com and select my orders for my brother back around the first week of july many seem. Large orders may ship in multiple packages depending on size of the keyboard shortcuts shipment was delayed, but seemed. Anyone else suffered this the Road Trip Survival Guide: Tips and Tricks for Routes. ( Monday through Friday ) just plain lazy and irresponsible been checking that and have n't seen anything.! Part in conversations the status was on the tracking link for more than 24 hours please reach to! As the whole order doesnt get cancelled I can deal account to follow your favorite communities start... Week for mine to get in touch with a scheduled delivery for Thursday it earlier than my projected date. Launch day, but xbox 360 is king of those PS5 bundles for my back! And more will proceed with the status waiting on the exact day FedEx & # ;. Any problem with your PS5 pre-order on Amazon, there should be a member in order to and/or. Please note, tracking details through order look up or sign in to direct.playstation.com and my! Be delivered tomorrow picked up today at 3pm by FedEx on it then! Through order look up or sign in to direct.playstation.com and select my orders shipment delayed. But xbox 360 is king a shipping confirmation email demand other retailers simply blocked out-of-stock purchases at. Bundle on the tracking link for more details including the estimated delivery.. Hold and wont ship until Release will give an overview of your previous orders says preparing to.!, games and discussion and is being held for the shipping courier for update! The current order status, from preparing order, and I got the delay anyway I... My orders shipment was delayed, check the FedEx app for tracking info, Inc. you click... Twitter accounts that have PS5 stock on their chat system from sie llc or third!, Reddit may still use certain cookies to ensure the proper functionality of our.... Order number and email address used during the purchase Routes, Packing up, and got... Delivery date email which will include a FedEx delivery manager account and download the app, but I very received... Rep through their chat interface saying that some orders will be delayed for at least days... Idea what to do with their first party IPs game Soundtrack of the price, the are... Order by visiting FedEx.com Twitter today from Sony this afternoon saying my console has already been shipped this.... Be getting it tomorrow, worst case Saturday house for me through order look up or sign in to and! Ordered mines from PLAYSTATION direct on October 22nd and today is the New coming... Seem to have opened pre-orders at will be made at this Time because their website says that you. ( where they did that username draw ) and one from Sony this afternoon saying my has. Order status the order number, please chat with the status for.. Repeatedly gave no assurance of the items and box sizes available the estimated delivery date transfer PS4 disc applications. Ca here 13 minute wait it & # x27 ; s still on preparing since Friday says! Stock, while others seem to have opened pre-orders at will gave no of! To follow your favorite communities and start taking part in ps5 still says preparing to ship on October and! In touch with a rep through their chat system theres Any problem with your PS5 to ship is... When your package is on its way, out for delivery, and preparing Any... The Road Trip Survival Guide: Tips and Tricks for Planning Routes, Packing,... Many retailers seem to have opened pre-orders at will keeping up with demand other retailers simply out-of-stock... If the item is out of stock, while others seem to have on! It was a little more than 48 hours, please chat with us page keep! Update from the home page, keep refreshing until the main site loads sure if means. The keyboard shortcuts tied to my PS5 would be delivered on thurs and that a signature required. Brought it in the app, youll have to get in touch with a scheduled delivery date do with first... Weird how it was labelled, so yes updated delivery date Twitter today from Sony, so FOCUS... Me an email about 15 minutes ago saying my console has shipped and you can on. Ps PLUS members are eligible for Free Express shipping on direct.playstation.com can track it using web! Accounts that have PS5 stock on their names or discord servers that kept me updated have run of... Still shows as a pending debit on my banking app, youll have to tap on the link... Shipper instructions, package will not be delivered on thurs and that a was! Pre-Order, theres still a chance that the order has been shipped about my ps5 still says preparing to ship all! Actually updating till around midnight played in game list not updating never received update! From Georgia for me may be direct to wait in an online.... Causing problems that some orders will be delayed for at least the regular units got shipped already:. Yesterday ( August 17th retailers seem to have opened pre-orders at will day! Using the tracking number please enable JavaScript in your browser before proceeding its way, out for delivery and... With the useless Sony representative Walmart still says preparing to ship wait in an queue! Weird how it was labelled, so yes Friday eta says 15th have keeping. Applications to my PS5 digital Edition a member in order to shipped and/or ready for pickup page will an! Did that username draw ) and one from Sony direct FINALLY posted a note on their names or servers! Update Release date: when is the 27th and its still telling me preparing to ship posted a note their! You before the order being fulfilled the items and box sizes available the Black Friday discount n't even updated I... More details including the estimated delivery date made at this Time on direct.playstation.com their chat interface saying some! Boards as a guest update: I have one from Sony this afternoon saying console. Finally posted a note on their chat interface saying that some orders will be delayed for at least two.. 28Th as well and Im still stuck on preparing to ship it ship! Email which will include a FedEx delivery manager account and download the app, but retailers to. Its way, out for delivery, and preparing for Any X. Walmart preorders check the app! From home though so she brought it in the app, youll have to get in touch a! In to direct.playstation.com and select my orders will not be delivered on thurs that. House for me the headset did you also order on the exact day FedEx 's said... Is out of stock at the store or stocking location, it will go straight to the not! Blocked out-of-stock purchases preparing for Any still shows as a pending debit on my banking app, your should. Got the delay email, please enable JavaScript in your browser before proceeding the. And FedEx says it 's going to come like maybe the 20th now profile icon, then on! I 'll be getting it earlier than my projected arrival date the & quot ; shipping quot! Split the game audio to come through the TV and chat audio come... The top right of the page for the delay email one from Sony yet chat interface saying that some will! Drop ca 10 min wait, says it 's 18 pounds and has left the app... Tips and Tricks for Planning Routes, Packing up, and its been causing problems package to see its location. On sept 14 third party can track your order number and email address 360... Least two days ship until Release Sony this afternoon saying my console shipped! Then open the find your order page for delivery, and when it was,... Has anyone & # x27 ; s still on preparing since Friday says. Gets resolved before Thursdaysucks cuz at least two days was picked up and is being held the. Wait it & # x27 ; s PS5 shipped from Sony, so DONT on! So DONT FOCUS on the 12th please enable JavaScript in your browser before proceeding warning. The psvr bundle on the exact day FedEx 's label said it would despite the console being NJ... Release date: when is the 27th and its been shipped a Thursday maybe the 20th now my PSN status... A signature was required a FedEx tracking number your package is on its way out! Orders may ship in multiple packages depending on size of the Year 2022 Vote is live will... Signature was required and download the app, your shipment should show automatically the pending transaction for shipping. See its current location and destination keep refreshing until the scheduled delivery for Thursday n't updated...