This is the version of our website addressed to speakers of English in the United States. What are Stena Line's vehicle categories? You'll be on the boat for 8 hours. Stena Plus is worth it even on the Scotland boat imo even though its a much shorter crossing. The journey itself was once again smooth and comfortable with none of the horrors reported from Dover and Calais.We will definitely be back again when travelling with our own car. If you don't have a profile, please enter your booking reference and email address below to access your booking details. If you need assistance please don't hesitate to get in touch prior to travel or, whilst onboard, please ask a member of our team who will be more than happy to help. Relax and unwind in one of our en suite Superior Cabins that have tea/coffee making facilities, still & sparking water, TV, towels and toiletries. )fresh air but because of the delay we went for something to eat,it was pretty crowded & noisy in the bar & dining area whilst the Stena Plus lounge did seem nice & quiet! The boat is half the size, has hardly anywhere to sit thats comfortable, none of the seats are loungers and everything is so upright you cant sit in it for more than 10 mins without screaming in pain! How do I book multiple vehicles on one booking? What is the Business Traveller programme? To say this trip was pleasant is an understatement. Stena Adventurer 13/12/2022Kitchen served out of date breakfast. Don't think my spine would have survived 8 hours on regular seats. Looking for a gift for someone special? Its an ergonomic disaster! Options will vary by route and by ferry and will be clear when making a booking. Then there was the lovely Brittany. Well worth the money. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Ship was good however the staff am not sure where they get their workers fromBut there was this guy called Rolando at in the kitchen who never heard of customer service in his life before he was rude we asked him for hot water for our baby who is 6 months old He refused to serve us and told us to complain This experience. It was worth every penny. The Stena Plus Lonuge is offered as an upgrade on all fast craft and selected Superferries. This topic has been closed to new posts due to inactivity. Can I bring a bicycle on my rail and sail journey? Fancy something more luxurious? The boat is half the size, has hardly anywhere to sit thats comfortable, none of the seats are loungers and everything is so upright you cant sit in it for more than 10 mins without screaming in pain! Took my grandson on a trip to Cairnryan and back on a day trip (16th Aug belfast to cairnryan 07:30) as it was his eighth birthday and he wanted a trip on a boat as he'd not been on a boat before. How do I book if I don't know the vehicle registration? You can view, amend or cancel your bookings online by logging into your Stena Line profile. Only 4 stars as the loading was a bit chaotic, late and the car deck crew were rather surly and seemingly disinterested. Its definitely worth the price since you will be on the boat for 8hrs. How can I make a booking using a Tesco Clubcard voucher? The second of these would become Stena Edda. Has anyone paid for the Stena Plus Lounge Upgrade on the Liverpool-Belfast route before and is it worth it? Clean, spacious and also impressed with the size of the kennels. Press question mark to learn the rest of the keyboard shortcuts. Can I get a quote without making a booking? Hotel not available. We've a range of games for adults to play and, who knows, it could be your lucky day! The Stena Plus Lounge is also available on our routes to Denmark. Access to the Stena Plus Lounge is included in our Premium fare on our Irish Sea routes (excluding Rosslare-Cherbourg) and on our Harwich - Hook of Holland route but it is also possible to upgrade to Stena Pluswhen purchasing an Economy or Flexi fare. I just being a bottle of whiskey in my bag for the cabin. Took a day trip from Cairnryan to Belfast with a combined Game of Thrones Westeros tour ticket and paid the extra to use the Stena Plus Lounge. Do I need a printed copy of my ticket to travel? Its awful! Our wheelchair accessible en suite cabins are designed to ensure there is ease of access, sufficient floor space and a more spacious layout overall. The Stena Plus Lounge is also available on our routes to Denmark. A relaxing lounge with complimentary drinks and snacks made the journey effortless and so easy. If it is it's well worth the extra 20 or so if you're gonna have 3 or 4 beers while travelling anyway. Are there conference facilities available onboard? Let me be clear first, my ticket was for the next morning so it was my mistake to arrive early, I always travel Stena and forgot I booked a day ticket. Wedding venue for small intimate wedding? Stena Line Limited - Day Trips: Final farewell - See 874 traveller reviews, 441 candid photos, and great deals for Holyhead, UK, at Tripadvisor. Weve a range of cosmetics, jewellery, designer bags, candles and electronics that theyre sure to love. Each cabin contains single berths, a TV and desk area. Get all the benefits of having a Stena Line account such as speeding up checkout and viewing, amending or cancelling your bookings online. On our most recent crossing we booked a suite which was wonderful. Took my grandson on a trip to Cairnryan and back on a day trip (16th Aug belfast to cairnryan 07:30) as it was his eighth birthday and he wanted a trip on a boat as he'd not been on a boat before. You find our accessible toilet on floor seven, offering a Radar Key system. The lounge is handy if you want a quiet space to just sit and chill out while you cross but you can get by without it. The seats are pretty comfy in the main, although frankly for what we pay Stena should really put in proper lounge seats that recline, especially for those of us with disabilities! Do you have electric vehicle chargers at the port? My dog was very nervous and I was very flustered but she helped me so much to get him settled, she was a true star. You can access Stina in the bottom right hand corner of the page. You can also enjoy a light snack or a sandwich together with your selected hot or cold, non-alcoholic or alcoholic drink. All of our ferries are adapted to suit the needs of wheelchair users and reduced mobility passengers. Where can I find directions to the terminal? This topic has been closed to new posts due to inactivity. On that crossing though, I might choose a cabin for even more isolation! Please note: To ensure a relaxed atmosphere, passengers under the age of 8 years old are not permitted in the Stena Plus Lounge on our Irish Sea routes, nor on our Harwich - Hook of Holland route. 1 2 3 4 5 Previous Next A Different Class - Complimentary drinks, snacks, newspapers & magazines Try your luck with our casino games. I've done Exec Lounge at airports before and it's been worth it so any advice would beuch appreciated. If your employer has Perks At Work you can get 10% off your booking, which should make the plus lounge pretty much free. Has anyone paid for the Stena Plus Lounge Upgrade on the Liverpool-Belfast route before and is it worth it? After the well documented troubles with my previous favourite ferry company, P&0, I thought I'd give Stena ( Harwich to Holland) a try. What are the call costs for using my mobile phone onboard? Boarding process very efficient. View our Onboard Magazine online to see the latest deals for perfumes, aftershaves, alcohol, confectionery and gifts in The Shop. Enjoy a drink in our bar and be wowed by the impressive atrium, upgrade to the calm of our Hygge Lounge or relax in our exclusive Stena Plus Lounge where the higher levels of comfort and service will make your trip even more special. Are there public transport links to the port? How will my motorbike be secured onboard? We turned our car in at the port and had a great experience on the Ferry. )fresh air but because of the delay we went for something to eat,it was pretty crowded & noisy in the bar & dining area whilst the Stena Plus lounge did seem nice & quiet! It's an ergonomic disaster! What are the Stena Line's age categories? Services vary on each route, therefore, please check details when booking your crossing. Very disappointed with Stena, as the Dutch would say, de klant is niet altijd koning, Traveled few times over the years and the over the years it has changed for worse than improve. Do you have electric vehicle recharge facilities onboard? Coffee, drinks and snacks on hand throughout the voyage, dedicated toilets, friendly and attentive staff, and even newspapers and other reading material. Where can I find directions to the terminal? Is there a Bureau de Change facility onboard? Was a very relaxed crossing. Over 8 hours you easily get your moneys worth. Bad enough they cancelled our morning sailing without offering an alternative! ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-101919458', '');}, 'log_autolink_impression');Dublin sailings a number of times by comparison the Stena ships on the Birkenhead-Belfast route are pure luxury,but yes they are getting on a bit & are due to be replaced by new bigger vessels soon,we enjoyed our sailings on them though. Do you provide meals onboard for people with special dietary requirements? I usually go cairnryan to Belfast. Unacceptable. Avocadoes were so old, even sour taste. I'll take my chances with the wine and give it a go on the way out. if it's worth it I can then book for the return journey! 6 answers. Bus 96 waits at the ferry to The crew gave priority boarding on the shuttle bus to anyone needing assistance. Absolutely disgusting. A relaxing lounge with complimentary drinks and snacks made the journey effortless and so easy. Its an ergonomic disaster! Sailed with Stena on the horizon for my trip home from france this year and it was not a patch on last year. What facilities do you have on your ferries? What happens if my sailing is delayed or cancelled? Verification can help ensure real people write reviews about real companies. Cannot, however, fault Stena Line and would definitely travel with them again. Very good indeed. I'll take my chances with the wine and give it a go on the way out. if it's worth it I can then book for the return journey! Review tags are currently only available for English language reviews. Do you provide luggage lockers at the terminal? Can I get a quote without making a booking? Our Birkenhead-Belfast sailing was delayed over an hour due to bad weather meaning that we were going to be getting to our hotel in Belfast later than we felt comfortable with for an evening meal,our plan had been to stay in our cabin apart from the occasional stroll on the deck for(too much as it turned out! On some shorter crossings they may be able to remain in your vehicle for the duration of the crossing or be placed in your secure pet traveller case that will be placed in a designated area onboard. What are the call costs for using my mobile phone onboard? I don't know how this boat got approved for long distance sailings, because disabled people are screwed! Our chatbot, Stina, can help you with the majority of questions you have about travelling with us. Are there conference facilities available onboard? Our Hygge Recline Lounge is a calm space with comfy reclined chairs, soft tones and lighting and large (muted) TVs. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. I missed a ferry from Holyhead to Dublin and had to get from Liverpool to Belfast last minute. What can I use my Extra points to purchase? Enjoy even higher levels of comfort, style and service in our exclusive Stena Plus Lounge. You can view, amend or cancel your bookings online by logging into your Stena Line profile. What facilities do you provide in cabins? Recommended experiences in and around Belfast. Are your ports and ferries accessible for reduced mobility passengers? What payment methods and currencies can be used onboard. Our dedicated TV lounge has comfortable seating and large screen TVs. This was offered to me without me having to ask and was also offered to lone parents travelling with small children and pushchairs/ luggage. Our lowest fare, a good choice if your travel plans are fixed. Take it all in or take it easy the choice is yours. Weve some great travel options for your pet. I made them bring back the biscuits because I was hungry! If you enjoy the finer things in life then Stena Plus is for you! From Steven and Sharon. Tripadvisor performs checks on reviews. Customer service was not great, the staff seemed a little on edge. The Stena Plus Lounge is a private lounge which is available to passengers for a small extra charge. Shop well stocked with some good deals. Is there Wi-Fi available onboard and, if so, is it fast? Shop well stocked with some good deals. Kids will have fun in our Game Zone where they can test their gaming skills on a variety of the latest video games. Klopp_is_God 6 mo. Beer, wine, sparkling wine, cocktails and a wide range of non alcoholic drinks are available in the bar - all at great prices. Stena Edda. Here youll find news, events & information. Bus 96 waits at the ferry to Revenue impacts the experiences featured on this page, Ask happywanderer1960 about Stena Superfast VIII. You cannot upgrade to the Stena Plus lounge on night sailings on our Harwich - Hook of Holland route; it is only available for breakfast access as part of the Premium fare. Two and a half hours travel. I've done that crossing before with the Lounge and was thankful for it. It was worth every penny. What can I use my Extra points to purchase? It does say complimentary drinks but doesn't state if alcoholic or not. Easy to contact by phoneKept informed with sailing updates.Lovely comfortable modern craft with very friendly crewFellow passenger used their new on board dog kennels and said they were good with access to check on them during the voyage. It was worth every penny. This was a great service and the ship is really nice inside. Now don't take this the wrong way but I like a couple of "beverages" when I travel and wondered if you get a few free beers etc when you book upgrade. And my other pet hate, people who take off their shoes and put their feet up on seats. Would book a suite again.Fares can be pricey especially at peak times. Stena should be proud of there crew I'd like to say thank you especially Jamie and Kirsty. How do I book multiple vehicles on one booking? If it is it's well worth the extra 20 or so if you're gonna have 3 or 4 beers while travelling anyway. So much more than we expected. I've done Exec Lounge at airports before and it's been worth it so any advice would beuch appreciated. As services vary on each route, please check details when booking. Anyone can write a Trustpilot review. We got some chips to fill the time and sadly they were the worst chips Ive ever eaten, Luke warm, dry and felt like we were eating flour so glad we didnt buy a full meal plus a bit pricey. Where can I find directions to the terminal? Do you provide meals onboard for people with special dietary requirements? You can also upgrade to a lounge or cabin (subject to availability) at Guest Services. Then, at midnight, all the complimentary food and wine was taken away apart from the coffee! Having travelled on P&O's Liverpool-(ta && ta.queueForLoad ? more. What is the Stena Plus Lounge? The Stena Plus Lonuge is offered as an . Alternatively you can pre-book one of our onboard kennels. What identification documents do I need to travel? What are the opening hours of your ferry terminals? Is there a Bureau de Change facility onboard? There is supposed to be a non-stop supply of all supplies all journey. lynndyloo. I usually travel Cairnryan-Belfast-Cairnryan using the Stena Plus Lounge, which is a good size, private, clean toilets, decent snacks regularly topped up plus occasionally restaurant extras, and menu service. For the same dates/times of travel the price using 60 of clubcard boost was 101 more expensive than booking without clubcard boost! Get all the benefits of having a Stena Line account such as speeding up checkout and viewing, amending or cancelling your bookings online. Much quieter too. We turned our car in at the port and had a great experience on the Ferry. Create an account to follow your favorite communities and start taking part in conversations. We didnt realise there is no access Nice day trip from Cairnryan to Belfast. Do you have electric vehicle chargers at the port? Last-Minute Lodging in Belfast (Please Dont Mock Me), BELFAST International airport TO BELFAST Royal hospital. For customer service, please contact our local offices. Hygge Lounge Irish Sea. First off they were going to strap my motorbike down with no protection on the seat, until i kicked up a fuss. Date of experience: 27 December 2022 What are Stena Line's vehicle categories? Thanks Richard really appreciated it . Simply click on the Open chat button. Where are there luggage storage facilities in Belfast? An extra 22 for the Plus Lounge to have somewhere to chill is totally worth it. By signing up here, you consent to this service. Lot's to keep everyone entertained on board.Cinema for kids and some playstations. Do you provide meals onboard for people with special dietary requirements? Loved the quiet, comfortable area at the bow with its fantastic forward views and variety of seats to suit every need. Spacious room with a double bed, tv, small sofa and armchair. On that crossing though, I might choose a cabin for even more isolation! Staff very friendly and helpful. Its a very long, very uncomfortable crossing without a cabin. Only negative was the spa was closed the day of our trip :(, I have used Stena on various occasions and found great service. What are the Stena Line's age categories? Cant complain about anything else the crossing was great. Onboard well take care of the big little things to ensure you have a great travel experience. How long before departure do I need to check-in? Our Deluxe Cabins offer even more space, a double bed, tea/coffee making facilities, mini fridge with various refreshments and en suite bathroom toiletries with towels. The food selection was not great. Relax and unwind in one of our en suite Standard Cabins that have been specially adapted to accommodate your pet. This is the version of our website addressed to speakers of English in United Kingdom. The en suite includes an accessible toilet, sink and shower. Here are 8 tips for writing great reviews. It is for use by our guests who are registered as disabled or who use a wheelchair or other mobility aids. Looking to unwind and relax? Worth upgrading to premium it gives you access to lounge where you can relax read news papers. The only alcohol drinks that are free is wine, the red was drinkable didnt try the white as not a white wine drinker, and when the main bar closes they remove the wine from the lounge. How will my motorbike be secured onboard? The boat is half the size, has hardly anywhere to sit that's comfortable, none of the seats are loungers and everything is so upright you can't sit in it for more than 10 mins without screaming in pain! I didn't book a kennel thinking they were too small but was given one last minute to try. Do you provide luggage lockers at the terminal? I have been travelling Stena for years, Ireland, France, Holland, but this shocked me. You'll enjoy a dedicated waiter service, Stena Plus menu as well as complimentary drinks and snacks. Stena Plus Lounge is Great Review of Stena Superfast VIII Reviewed 7 September 2017 via mobile Took a day trip from Cairnryan to Belfast with a combined Game of Thrones Westeros tour ticket and paid the extra to use the Stena Plus Lounge. Probably take the tunnel next time. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Now don't take this the wrong way but I like a couple of "beverages" when I travel and wondered if you get a few free beers etc when you book upgrade. Took a day trip from Cairnryan to Belfast with a combined Game of Thrones Westeros tour ticket and paid the extra to use the Stena Plus Lounge. Travelling to Northern Ireland without a passport, Holiday Inn Belfast City Centre, an IHG Hotel, Premier Inn Belfast City Centre (Alfred Street) hotel, Holiday Inn Express Belfast City, an IHG Hotel. We use this service a few times a year with our most recent over the last few weeks. Staff very friendly and helpful. Would book a suite again.Fares can be pricey especially at peak times. Jamie got us information on where to visit in Belfast,taxi numbers and a map of the streets.On the return we saw them all again and the service was out of world. Was the worse ever and he ruined our Christmas. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Probably not worth it for the food/drink you can snaffle during the crossing, but I like the "relative" calm. Its awful! Short Stay by Motorbike to Ireland or Britain. What can I use my Extra points to purchase? Having travelled on P&O's Liverpool-(ta && ta.queueForLoad ? A great service and will be using again soon. Find out how we combat fake reviews. Where are there luggage storage facilities in Belfast? Create an account. Stena Plus is worth it even on the Scotland boat imo even though its a much shorter crossing. There is supposed to be a non-stop supply of all supplies all journey. Are there toll roads I need to be aware of close to the ports? . Plus unlimited drinks and snacks. Can I check my luggage in for the sailing? Are your ports and ferries accessible for reduced mobility passengers? Some of the benefits include, complimentary snacks and refreshments and reserved seating. We also ensure all reviews are published without moderation. Went back to show them the receipt, member of staff grumpily put the cash in my hand with no apology.Chairs in standard lounge not very comfortable.Good calm crossing though and toilets were very clean. Can imagine it would be even better on a longer boat. Absolutely disgusting. I had a voucher for 40 off on stenalina. Really comfy seats. Are cabins mandatory on overnight sailings? Holiday Inn Belfast City Centre, an IHG Hotel, Premier Inn Belfast City Centre (Alfred Street) hotel, Holiday Inn Express Belfast City, an IHG Hotel. Please contact our local offices well take care of the benefits include, complimentary snacks refreshments. Ensure real people write reviews about real companies take care of the keyboard shortcuts therefore please... 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