General amendments to the Employee Handbook will be issued from time to time. 3 0 obj This policy includes the use of e-cigarettes. Should an employee qualify for statutory adoption pay it is paid over a 39-week period and this is paid as follows: Pregnant employees are entitled to paid time off to attend adoption appointments. There is no contractual maternity/paternity or adoption pay in addition to the statutory. (delete D if not including training agreement). because learn more Hillstone Restaurant Group Reviews by Job Title, See more Hillstone Restaurant Group reviews by job title, Hillstone Restaurant Group Reviews by Location, See more Hillstone Restaurant Group reviews by location, Explore popular careers in Hillstone Restaurant Group, Average salary at Hillstone Restaurant Group. Google Bug Bounty Write-ups, endobj It may not be complete. After extensive research and analysis, Zippia's data science team found that: Hillstone Restaurant Group has 4,500 employees. However, in cases where informal discussion with the employee does not lead to a satisfactory improvement in performance, or where the performance issues are more serious, the following capability procedure will be used. If you encounter any problems with your pay, e.g. This will also apply at the time that any further questioning takes place. difficulty in concentrating, tasks taking more time, making mistakes, etc.). You may not, without the Employers prior written consent, undertake any work for any other employer or any form of self-employment outside your hours of work. incorrect payment, underpayment, overpayment, incorrect deductions etc, then all such problems should in the first instance be raised with your Line Manager. This will set out the areas in which the employee has not met the required performance standards, targets for improvement, any measures, such as additional training or supervision, which will be taken with a view to improving the employees performance, a timescale for review and the likely consequences of failing to improve to the required standards within the review period. Employees who do not have the legal right to request flexible working are, of course, free to ask the Employer if they can work flexibly. endobj Search over 700 Where you are unable to confirm a return to work date, you should contact us on a daily basis in order that the appropriate cover can be arranged. You may nominate a single companion who is either: Nominated colleagues or trade union officials are free to choose whether to accede to your request to act as a companion and no pressure should be brought to bear on an individual to do so. Fingernails must be kept short and clean, false nails and or nail attachments are not permitted. 21% of Hillstone Restaurant Group employees are Hispanic or Latino. Misuse of the e-mail system by transmission of any material, which is defamatory, offensive or obscene, untrue or malicious, or in breach of copyright will constitute gross misconduct. Aggressive acts and/or physical violence; Theft from the Employer, its employees or from customers or suppliers; or fraud. Forms of harassment include many kinds of unacceptable behaviour. If a redundancy situation arises, for whatever reason, the Employer will take whatever steps reasonable, in an effort to avoid compulsory redundancies, e.g. The hearing will reconvene once the investigations are complete. Irrespective of the length of absence, you must contact your line manager or another senior member of staff in person, at the earliest opportunity but no later than 2 hours from the start of your, giving the reason for your absence and how long you anticipate the absence will last. Employees may, in properly carrying out their duties, have access to, or come into contact with information of a confidential nature. *If you are suffering from an infectious or contagious disease or illness, or have a bowel disorder, boils, skin or mouth infection, where your job involves working with food, you must not report for work without clearance from your own doctor. In most cases of gross misconduct, you will be suspended on full pay whilst a full investigation of the facts is carried out. You are advised not to bring items of high value to work and/or large amounts of cash. Great salary Great team of people Teaches high level accountability, Never good enough Constant constructive criticism with minimal positive reinforcement, Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. ], you are entitled to take part in various training courses which we may provide from time to time in-house. You will be informed in writing of the decision as soon as possible after the meeting. You should not personally serve family members and or friends, these transactions must be completed and or overseen by a colleague. Once you get a positive response, make sure to find out about the interview process at Hillstone Restaurant Group and prepare for tough questions. It is therefore unacceptable in the working environment and the Employer will take positive action to prevent its occurrence. As a server you can easily pull in $200+ on an average night shift, sometimes upwards of $300. Insurance, Health & Wellness Financial & Retirement Family & Parenting Vacation & Time Off Perks & Discounts Professional Support. Where practicable, searches will be carried out in the presence of a colleague of your choice who is available on the premises at the time of the search. The warning of dismissal or notification of capability procedure will stand unaltered pending the outcome of the appeal hearing. Where necessary, the appeal hearing may be adjourned to gather further information or carry out an investigation of the facts. Website, Knowledge When I saw the menu I became very confused. Where shorter hours are implemented, you will only be paid for the actual hours worked. 20-CV-08250 (N.D. Cal. In order to create conditions in which this goal can be realised, the Employer is committed to identifying and eliminating discriminatory practices, procedures, and attitudes throughout the organisation. For SSP purposes your normal working days will count as qualifying days. Failure to comply with these requirements will result in disciplinary action which may include summary dismissal. In order to be protected a disclosure must relate to a specific subject matter (listed below) and the disclosure must also be made in an appropriate way. Employees should also be aware that they could be personally liable by law if they harass anyone at work. </p> <p>But it was! Good pay, some good people. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. Post a Job Unwelcome sexual advances, propositions, suggestions or pressure to participate in social activity outside work, where it has been made clear that this is not welcome. Spreading malicious rumours or making malicious allegations. If in the course of employment, an employee becomes aware of information which they reasonably believe tends to show one or more of the following, they must use the Employers disclosure procedure set out below: Information which an Employee reasonably believes tends to show one or more of the above should promptly be disclosed to their manager so that any appropriate action can be taken. Company - Private. Employees will not maintain a site that contains defamatory statements about the company, its current or ex employee, the companys services or contractors. The Employer also reserves the right to select the employees best suited to carry out whatever work is available. Consent will not be unreasonably withheld in respect of work which does not conflict with the Employers business or interests and which does not interfere with your fitness to perform your duties. Nominated colleagues or trade union officials are free to choose whether to accede to your request and no pressure should be brought to bear on an individual to do so. Read reviews from current employees that include compensation and culture insights. This involves the complainant making a written complaint. Employees must not accept directly or indirectly any payment or any other benefit or item of value of more than nominal value from any supplier or client or from anyone else with any actual prospective business relationship with the Employer. In a case where dismissal is proposed, the purposes of the performance review meeting also include: to establish whether there are any further steps that could reasonably be taken to rectify the employees poor performance, to establish whether there is any reasonable likelihood of the required standards of performance being met within a reasonable time and to discuss whether there is any practical alternative to dismissal, such as redeployment to any suitable available job at the same or lower grade. Some of our more well-known operations are Bandera, Houston's, and R+D Kitchen. Learning to work with a group of new people while pleasing others and keeping a positive attitude. Employees have a responsibility to take reasonably practicable steps to minimise their own stress levels and those of their fellow workers who may be affected by their acts or omissions. The letter will also contain confirmation of your right of appeal and the procedure for appealing against the decision. The Employer reserves the right to make deductions from your salary or other sums due to you at any time throughout your employment and also from any final monies owed on termination of employment. On your return to work you will be invited to attend a return to work interview meeting to establish your wellbeing. The performance warning will be recorded but nullified after six months, subject to satisfactory performance. Because of the nature of our business in which employees may come into contact with clients and other third parties, you are required to observe the Companys dress code, as notified to you separately. 20 Union Square W, New York, NY 10003. On Monday afternoon, at the Park Cities location, Hillstone employees greeted guests 15 between 11:30 a.m. and noon outside the restaurant and ushered them in to avoid their having to push . Your days and hours of work will be scheduled within the following day and time ranges: delete and add detail where required, Friday to, Sunday to. In the great majority of cases, complaints are best dealt with satisfactorily through informal discussions between you and a manager and it is in your interests to talk to a manager about any aspects of work or your working relationship that concerns you. Your wage is per hour or such other amount as may be agreed from time to time. Be efficient in taking the customers details and payment and. The management of stress, including the monitoring of stress-related information will be conducted with respect for individual confidentiality and in accordance with the requirements of the Data Protection and Access to Medical Reports Acts. We do not accept parties larger than 7; Our largest table fits 6 comfortably yet 7 elbow-to-elbow We can offer to seat split parties as walk-ins, but cannot guarantee that they will have the same seating time, server, or will be near each other The pay week ends on Saturday at midnight and wages are available on the following Friday. Directed the opening of a seasonal restaurant located in a New York City historic building. Abuse of this right to claim expenses is considered to be gross misconduct which may result in dismissal. The grievance procedure is exhausted at the end of this stage. Your role is also eligible for commission/bonus enter details, Your position has the benefit of Insert any benefits where applicable (must cover all benefits of a financial value). Your hours of work will vary in accordance with the rota which is set in light of enter detail client demand/needs of business/staffing levels due to sickness and holidays. Corn Flakes Storage Box, For example action, behaviour, comment or physical contact which is found objectionable or which causes offence, including: offensive jokes, verbal abuse, language, graffiti or literature of a racist or sectarian nature, or offensive remarks about a persons physical characteristics, age, sexual orientation, or any other personal characteristic. Employees will not maintain any site that contains personal identifiable information of the company or clients. You may be asked to remove the contents of your pockets, bags, vehicles, etc. Managed purchases, staffing . You must wear the appropriate uniform/work wear, and these must be clean, pressed and well maintained and must be worn at all times during working hours. Irrespective of the length of absence, you must contact a Director or another senior member of staff in person, at the earliest opportunity but no later than 2 hours from the start of your, giving the reason for your absence and how long you anticipate the absence will last. We reserve the right to call in the police at any stage. The accident book is kept in each company location. Kindergarten Cop Cast Twins, Why Can't I Articulate My Thoughts Clearly, hillstone restaurant group employee handbook. The food is so delicious and consistent, some people come every night for dinner. A child or dependant who is sick, injured or assaulted, An adult for whom an employee cares where no other arrangements can reasonably be made for someone else to look after the person, A serious incident involving a child at school, A child or dependant whose usual care arrangements are unexpectedly disrupted. Dismissal can be authorised only by a senior manager or a Director. Employees are entitled to time off work to attend for Jury Service. However, if the employee has to travel a long distance to attend the funeral of a close relative then depending on circumstances additional unpaid time off to allow for travelling may be granted. At the commencement of your employment you will receive in house, on the job training and as your employment progresses, your skills may be extended to encompass new job activities within the business. The Health and Safety for this business is the Manager. You will be given a copy of this disciplinary procedure as part of your preparation. All items of food and drinks for personal consumption must be paid for at the time of purchase, and the transaction must only be completed by a colleague. If your conduct does not improve within the time allowed, or if the first offence is sufficiently serious to merit it, dismissal may be considered. However, should the informal approach fail to stop the harassment or bullying, or if an employee agrees with their manager that the situation is so serious as to warrant formal action, the formal approach should be taken. The employee will be given a formal PERFORMANCE WARNING. Competitors: Del Frisco's Double Eagle Steakhouse, Hyde Park Restuarants, Hy's Steak House. You should raise the matter in writing with the person named in your individual statement of main terms of employment. It is important to understand the need for complete honesty in the disclosure of information that you provide us with your personal information is protected through our confidentiality policy. | Hillstone Restaurant Group is a privately-held collection of upscale restaurants with 45+ locations in major cities across the country. However, the law allows employees to make a protected disclosure of certain information. They also have a legal responsibility to comply with the Health and Safety at Work legislation and other statutory regulations to take reasonable care of their health and safety and that of other persons with whom they work. Hillstone is your place. Wegmans Sub Menu, There is also an appeals procedure which may be invoked by employees who disagree with actions taken under the disciplinary procedure. Should you feel aggrieved at any matter relating to your employment, you should raise the grievance with your Line Manager either verbally or in writing. 21% of Hillstone Restaurant Group employees are Hispanic or Latino. you must complete [SPECIFY TRAINING] at your own expense [and outside your working hours]. Failure to do so could be a contravention of your health and safety responsibilities. The Employer will aim to provide a positive and preventative approach to stress rather than a punitive one. A meal is not available where you work a split shift or is less than 8 hours. during lunchtimes or before or after normal working hours. A verbal warning at stage one of the disciplinary procedure. Subject to eligibility, pregnant employees are entitled to a total of 52 weeks maternity leave. Most social network services are primarily web based and provide a collection of various ways for users to interact, such as chat, messaging, email, video, voice chat, file sharing, blogging, discussion groups. May 6, 2020, 07:01 PM EDT. Reporting accidents is beneficial to the workplace as it allows for identification of how and where risks in the workplace arise. If there is no satisfactory explanation for the misconduct, you will be given a written warning. Pros. On successful completion of probationary period but less than 5 years service 1 month. I would work for Hillstone again in a heartbeat! rate Hillstone Restaurant Group 3.5 out of 5 stars, interview process at Hillstone Restaurant Group, interview experience at Hillstone Restaurant Group, Hillstone Restaurant Group has a positive business outlook. You are required to observe the following staff hygiene rules; Under legislation we, as your Employer, have a duty to ensure so far as is reasonably practicable, the health, safety and welfare at work of all our employees and similarly you have a responsibility to yourself and your colleagues. If the period of absence is for seven continuous days or less, you must report to your Line Manager immediately upon return to work and complete a self-certification form (available on request from your Line Manager). This statement of terms and conditions contains all those items of which the Employer is required to notify you under the Employment Rights Act 1996. The Employer believes that all of its employees have the right to a working environment free from intimidating and insulting behaviour and recognises its legal obligation to provide such an environment. Employees should, therefore, draw the attention of the Employer to any concerns about work-related stress which might present a health hazard to themselves or other persons. Industry: Restaurants & Cafes. Employees will be reimbursed for fair and reasonable expenses that are incurred while conducting business on behalf of the Employer. You will be told of your statutory right to be accompanied as outlined in this procedure. Because of the nature of our business in which employees may come into contact with clients and other third parties, you are required to observe the Companys dress code as notified to you separately. Actions which bring the company into disrepute or causes us to lose faith in your integrity; Falsification and/or deliberate tampering of company records; Acts of incitement or actual acts of discrimination or harassment on the grounds of sex, race, religion, colour, ethnic origin or disability; Serious failure to observe the Employers confidentiality standards; Possession or under the influence of illegal drugs at work; Non-compliance with practice Health and Safety requirements resulting in serious endangerment of the health and safety of yourself and others; Wilful and serious damage to company property; and. 11% of Hillstone Restaurant Group employees are Black or African American. It is illegal to supply one brand of goods without agreement when another has been requested. Contact with any person suffering from an infectious or contagious disease must be reported and you must have clearance from your own doctor before commencing work. If this is not the case and if staff are found to have contravened this policy disciplinary sanctions, up to and including dismissal can occur. All content is posted anonymously by employees working at Hillstone Restaurant Group. Hillstone is a great company if you are looking for something serious. The Company will allow employees to take reasonable unpaid time off work to deal with an emergency involving a dependant. However, in the absence of a satisfactory explanation for the misconduct, you will be dismissed. Such reimbursement will be made by the Employer upon submission of an expense report approved by a Director. Hillstone is about as straight to the point as it gets. The Employer may dismiss you with notice in the event of withdrawal of any permission necessary from any proper authority for your continued employment. They also need to advise of the reason for their absence and how long they expect to be away from work. Website, Knowledge When I saw the menu I became very confused. QED Hospitality is a restaurant . A meal is provided free of charge, providing your shift is for 8 consecutive hours. This can be for a number of reasons; the most common ones being that either the job changes over a period of time and the employee fails to keep pace with the changes or the employee changes and can no longer cope with the work. LINE COOK TRAINING MANUAL with washout. v. Hillstone Restaurant Group, Inc., Case No. Failure to notify absence or to satisfactorily complete a self-certification form or to provide a medical certificate as specified above could result in payment from the Statutory Sick Pay scheme (SSP) being withheld and may result in disciplinary action being taken against you. Using the appeal procedure will not prejudice your employment prospects in any way. Restaurant Training Manual Template Free Manual Templates. Subject to eligibility, employees are entitled to take up to 52 weeks shared parental leave. If you leave the employment of the Employer either during or within 12 months of attaining the qualification from (insert the above date) The Employer will seek reimbursement of the cost as follows; If no alterative arrangements for repayment have been made, the Employer shall be entitled to deduct the course fees from your salary or any payment due to you including in the event of termination for whatever reason, holiday pay paid to you but not yet taken and expenses etc. Restaurant Supervisor Training Career Trend. If you are the last person to leave our premises at the end of the day, please ensure that all windows and doors are closed, locked where required and the alarm system is set. If you manage to achieve the required improvement during this period, we will confirm in writing that the warning has been removed from your record. If your performance or attendance at work is affected as a result of alcohol, drugs, or psychoactive substances or we believe you have been involved in any drug related action/offence, you may be subject to disciplinary action and dependent on the circumstances, this may lead to your dismissal. Use of internet must be for business purposes only in the course of carrying out your duties. Such reimbursement will be made by the Employer upon submission of an expense report approved by your Line Manager or a Director. Have you worked at Hillstone Restaurant Group? The purposes of the performance review meeting include: to set out the required standards that the Employer considers the employee has not met, to establish the likely causes of poor performance (including any reasons why any measures taken so far have not led to the required improvement) and to allow the employee the opportunity to explain the poor performance and to ask any relevant questions. Book New Taipei City Luzhou District hotels and get the lowest price guranteed by Trip.com! In order to protect the Companys interest, ex-employees are not permitted to enter our premises for a period of six months after termination of employment. Once the Line Manager has had time to consider your complaint, you will be invited to attend a hearing in order to discuss it. 2023|Part of the Hillstone Restaurant GroupIf you are using a screen reader and are having problems using this website, please contact us for assistance. 4 0 obj 47% of employees think that Hillstone Restaurant Group has a positive business outlook. If the situation is not resolved to your satisfaction at stage two, you may appeal against the decision. Employees who need only to attend the funeral of a relative or close friend will normally be granted reasonable time off without pay. You must not use your company e-mail address for your own personal correspondence. 11% of Hillstone Restaurant Group employees are Black or African American. Smoking is only permitted during recognised authorised breaks, in the designated outside area. hillstone restaurant group inc. hillstone corp. Should you feel aggrieved at any matter relating to your employment, you should raise the grievance with a Director either verbally or in writing. Any unexplained absence will not be paid and will be the subject of the disciplinary process. Subject to the provisions of the Access to Medical Reports Act 1988, the Employer reserves the right to require you to submit to medical examination by a doctor nominated by the Employer whenever reasonably necessary in the interests of the business, whether or not during any period of incapacity. A sensible approach, from a safety angle, must be taken to appropriate seating and workplace conditions. The reason they gave me? x[O0?vkBHDE0,10q 0E 8`'i{9iq}glZusCZN?^rEgjA~2 Me:p8u`PDBa[rH&=af6jGmz rlw:J). [Ye_+=l$ZQe]jPiSH M6:M vG)AA-:=N 3Qi^hy>$[Is$p~41x!*. Nothing is easy in life and free. This gives the Employer and individuals knowledge on how to possibly prevent the same type of accidents and other accidents in the workplace from recurring and prevent pain and suffering from individuals in the workplace. Employees may be required to give certain information relating to themselves in order that the Employer may properly carry out its duties, rights and obligations as the Employer. It does not include tenants or boarders living in the family home, or someone who lives in the home as an employee, e.g. In order that the Employer may maintain a positive work environment for all employees, you must not engage in or permit any harassment, bullying or other unwelcome attention based on grounds of sex, sexual orientation, race or disability against any other person, whether or not an employee of the Employer, during the course of your employment or the performance of your duties. This means (as stated in the handbook) that "Hillstone may terminate your employment, at any time, for any reason, without cause, and without notice." Dependant on the circumstances, you may be liable to disciplinary action. Is not available where you work a split shift or is less than years., some people come every night hillstone restaurant group employee handbook dinner book is kept in each company location necessary from proper. 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