Heck, I wouldn't be surprised if she told me "good job!" Forever 21 Employee Reviews Review this company. Good luck! Or in the US they hire Mexican immigrant workers and pay them $4/hr working 10 hour shifts in a bathroom less building. The second thing I hated about my job were the managers. All. Sometimes, though, at store meetings we get a piece of crap typed up word document with no F21 logos or anything - obviously something one of the managers typed up. i remember when i started working there around black friday, i told them that i was guaranteed two lunches because i was working more than 10 hours. Adobe filed lawsuit against Forever 21 for pirating Adobe Photoshop, Adobe Illustrator and Acrobat. Not a word was said to them. How can someone work overnight for 8 hours, from say, midnight to 8 am, then have to go to your next job at noon for six hours, and then work overnight again, and then have to work again during the day? 2011 - Feral Childe v. Forever 21. . Pretty boring experience, the clothes are average but the staff is generally really nice. About everything. Offering jeans, tops, jackets, shorts, shoes and swimwear, we are committed to providing trends and styles inclusive to all. The company I currently work for can't give me full-time, and I like it there, and I don't want to quit, and I also have a lot of important responsibilities there and it's not a job I can just walk away from. 11/24/2021. All. if you want your last pay so bad get off your ### and go get it. @NEntwistle79: Your F21 store must be the only F21 store that functions properly because the store I work, plus the surrounding stores are run like ###. Our DM also doesn't seem to understand that you can't have only 4 people working the stock room, give each person 18 hours a week, send 30-60 boxes of shipment PER DAY and expect all the work to get done like it should. 2012 - Department of Labour v. Forever 21. Luckily I got the news that I was hired for another job the following week, so I let them know that I would work my last 2 shifts and would be resigning my position. They are on a power trip. Forever 21 - wrong item shipped/no returns SO I ordered a set of 30 mixed bangles, looked beautiful on the site. Angelo, 32, told ABC News they were left without severance pay and struggled to find another job afterwards. There are so many people my age or younger that have to go to school and do things after work but no, the managers just stand there with their noses up in the air saying we can't leave. What did they do? As a previous associate, there was rarely any sort of benefit. This will surely increase the credibility of your complaint. Job Title. Really?! I never feel scared to approach a manager or someone on a higher tier. Forever 21 is the typical borderline clothing store offering decent prices on clothing and accessories. I never got an orientation book. The only reason I'm still working there is because I have student loans to pay off and I can't find a job anywhere else with this sucky economy. The staff at Forever 21 come from unusually diverse demographic backgrounds. I liked the way that the managers showed the concern they had for their workers, even on rough and busy days. Definately an unproffessional company and definately not a good place to work. The retailer faced a $2 million lawsuit as a result. Canada 531 reviews. Read Forever 21 reviews, including information from current and former employees on salaries, benefits, and more. CHANGING FOREVER 21'S ORGANISATIONAL CULTURE Principle challenges faced by changing a corporate culture include : Rigid organisational structures Not communicating the purpose of change Resistance to change. Working here brought me into depression. We work around your scheduled private lives.. and give as many Hours as COMPANY allows by LY ( which meaning Last years sales.) Only gave me 3 hours pay when it should have been 10 hours. The company is 71.8% female and 46.6% ethnic minorities. Really bad management team. 2.6 Pay & benefits. Otherwise, they will just keep treating people this way. All your employees are important down to the janitor. More of an employee discount would be nice since 10% barely covers tax. Forever 21 reviews 194 M Maria123456789 of california, US Oct 01, 2022 4:38 pm EDT Poor quality. Call Us US Customers (Toll Free): 1-888-494-3837 International Customers: 1-213-463-9173 What is your issue When it came time for my first day of work, I had to kill two racks that the worker before me left for me to do and was then told to move to another room and kill those racks. I'm out of money, and I'll be calling the Department of Labor on this store. Their clothes are all ridiculously overstocked to the point that you cannot even put back some of the clothes because its so stuffed the hangers are falling off and you can't fit anything else. Help other job seekers by rating Forever 21. The lawsuit also contains claims of stealing from Autodesk and Corel. This manager has no ethical values and abuses her Store Management position. Though at first everyone was only getting like 13 hours, I could handle that, cause I didn't realize how unethical they could be. Staff members usually stay with the company for 2.1 years. Did she say sorry? Ariana Grande filed a $10 million lawsuit against Forever 21 for creating Instagram posts that mimicked her style in 7 Rings music video and even hired a look-alike" model to pose for the pictures. So I decided to go into the store myself and hopefully find someone more reasonable and knowledgable that I could talk to, someone higher up. Associates, visuals, and even managers have had it with the way F21 is running their stores and I wouldn't be surprised if some day soon a whole bunch of people are just going to quit, leaving whomever is left to pick up the pieces. At the roundtable, Congressman Garcia talked about two Payless workers, who both worked for the company for over 20 years and were looking forward to retiring, but were given "crumbs from what was left from the bankruptcy.. tomorrow. I saw her look at the receipt and i guess she saw that we don't do refunds. 11% of Forever 21 employees are Black or African American. The next day, I got a call asking if I was going to show up for my next shift. Back in February, I was cleaning a large section at the front of the store. I feel that my job is pretty easy. I have a Bachelor's Degree and I only get paid $8.75 to deal with all this crap. Adidas sued Forever 21 over its three-stripe design signature on its athletic apparel. DO NOT EVER WORK FOR THIS COMPANY, EVEN IF YOUR DESPERATE! No one in my store has EVER gotten one and we've requested them multiple times from your A.M's, S.M. I would not recommend this job for no college student, you will be drained mentally and physically with no intentions on getting school work done. You get such little pay for doing bit** work. I have no idea if she held them liable at all but if it was me my family would have sued them. It makes me wonder how a man who started with nothing (Mr. Chang CEO) can say America is the land of opportunity when he himself is closing the door to anyone who is not like him (race). they're just a shady company with horrible tactics. Terrible. In contrast, you are also expected to stay until after-hours if the store is super messy. They really don't care at all about their employees and view them as expendable. I told this manager (I talked to three different managers, by the way) that I was 100% unavailable to work Wednesday and thursday since I was going to be out of town, and he said that it was fine. Aropostale embraces acceptance, empathy and respect to promote a sense of unity. Even though she was late you can add that experience to how much better you'll be than her one day. They don't listen, at all. The complaint has been investigated and resolved to the customer's satisfaction. She then WROTE ME UP for not cleaning fast enough. Its only a matter of time before someone actually files a complaint only to find out that they just settled on the last intellectual property complaint. Nope. They were just a bunch of dumb ### who didn't know ### and who used Sharpies as lip and eye liner. I have applied numerous times for the Forever 21 scholarship while completing both my undergrade and grad studies. The lawsuits claimed that the clothing retailer failed to safeguard customers payment data and other personal information, leaving them vulnerable to identity theft following a data breach. Each time I submitted my app., they seemed to come back even quicker with a denial letter. That is strange! Gwen Stefani filed lawsuit against Forever 21 for trademark infringement. Malaysia 13 reviews. Zippia gives an in-depth look into the details of Forever 21, including salaries, political affiliations, employee data, and more, in order to inform job seekers about Forever 21. Thats a bad pay check right there. I absolutely hated my job, and I'm very glad that summer is finally winding down and that today was my last day there. even if its $8 an hour. Working at Forever 21: Employee Reviews | Indeed.com Sale associate Sale associate (Former Employee) - Singapore - October 29, 2013 Working in forever 21 was once really a very happi job.but i resigned due to some prob.n is back.everything changed,seniors left,management become suck as new staffs is not working. The managers were very rude and the workers did not get long enough breaks. 2.6 Salary & Benefits. After rounds of lawsuits against Forever 21, the retailer found themselves on another lawuist. All content is posted anonymously by employees working at Forever 21. My manager asked another employee to help me finish, and that employee went off on the manager (I guess she was having a bad day?). So, yeah, maybe your store is "perfect", but a lot of stores AREN'T. I am a Manager at a Forever 21. Dina Turner is the store manager at Cielo Vista Mall. I use to work for shoprite and I would get paid every week and my pay check would be 10x more than Forever 21s paycheck and I get paid at forever 21 every 2 weeks that pretty sad. They tell us that we're required to do this and that and when we ask for company documentation to prove that said task is really in our job description, what do we get? "When they (Toys "R" Us employees) found out stores were closing many of them found out from other sources, they were left in the dark they decided to come together and take local action that led to this fund," said Esperanza Fonseca, national deputy organization director for United for Respect. Doesnt that show that he isnt a good boss. Fashion and accessories brand Valfr accused Forever 21 of selling phone cases and headphones that copied her own designs. We get so many tourists en route to Disney World, its so annoying. Job culture. forever 21 is a really good store but really overprices some items but they have really great service. Courtesy The Office of Congressman Jesus Garcia. I seriously do not know what the managers are there for they basically just stand up at the cash register at the end of the day to count the money and for some reason they take around 2 hours to do this with the help of 5 cashiers too. They are very lenient and willing to work with your schedule, whether it be a work or school schedule. Ryan Loesch donated They never respect your availability. It is beyond awful and the managers don't give a crap about their employers. I talked to an older woman who was busy doing paperwork and tried to be as nice as possible, stating that I am getting frustrated because my schedule keeps changing and I have another job that they won't work around, and she told me flat-out "We don't work around other schedules. Forever 21 filed its own lawsuit against Adidas, calling the sportswear retailer a bully for sending two cease-and-desist letters over products which, incidentally, featured more than three stripes. Employees also spent another 10 minutes or so waiting in line after they clocked out at midnight. I completely agree, I worked there for about 4 months and also had issues with the way the managers treated their employees. The complaint also asked for unspecified financial damages. Ratings by category. Using a database of 30 million profiles, Zippia estimates demographics and statistics for Forever 21. Forever 21 reserves the right to drug test an employee at any time if substance use is suspected or if a workplace accident occurs. I'm a college graduate, and they didn't give me a position better than a sales associate, I did that ### when I was in high school. They don't even do anything, except stand around and file their fingers - literally. Was this review helpful? Location. Bad signs #4, 5, and 6. Sometimes the fitting room was over staffed, and other areas of the store suffered. I very much like it. Not to mention, the store itself has tons of products, yet no organization. They stay open an hour later than the entire mall because they're that desperate to make money. I agree 110% there a terrible company to work for. I'm just thankful that I'm done dealing with those slave drivers. I could go on and on. Secondly, when I informed the manager who contacted me that I couldn't work one day because I had to work at my other job, she seemed very angry, and said that there was no other shift I could work to make up for it (yeah right). Yes, URINE! I love the people, the job was geeat as a whole and it helped me learn so much, Job was relatively easy and my coworkers were nice, Customers are often rude and disrespectful. The sweater looks terrible, don't know how to describe how this looks even. United Arab Emirates 14 reviews. They will never give you time off and when they make a mistake with your schedule they expect you just to run off and fix it. I would get home super late from the store being turned upside down. This young is mostly for younger people. I'm sorry BUT THIS IS YOUR FAULT. PUMA and Forever 21 settled the case more than a year later. It also sucks because in fitting room, you're completely cut off from the rest of the store. $9 was my starting hourly rate, & a year later it's the same. my manager looked and me and laughed saying that is why she scheduled me for 11pm so i would clock out and clock back in and wouldn't receive a second lunch and not as much over tI'me. He should be firedd! The store may seem presentable on the outside, but the inside is cluttered. I do this kind of legal work for a living, and it does NOT work that way in CA. But honestly.. telling your employees theres others that could have your job.. just isnt cool.. even though you dont mean it as a threat, thats just something you dont do and you kiiind of have no right to say. The last answer was the last one I got, and I wanted to ask, "Why the hell didn't you guys tell me that the FIRST time?". In less than a year she has had a complete turnover. Forever 21 Employee Reviews Review this company. Due to the lack of structure, many associates quit for this reason too. Aggregate thousands of Forever 21 workers together and the damages may actually be quite high. Yes, Forever 21 will hire felons. The district manager made us stay open until 10 pm on christmas eve. Apparently they also had a weight requirement as well. Every one trys to tell our other boss but all she says is that its drama and to drop it. Forever 21 shopper Tamar Estanboulian filed class action lawsuit against the retailer, alleging that the retailer violated California law by requesting and recording shoppers credit card numbers and personal identification information at the point-of-sale. I personally would not work there again because I found that I retail business is not for me but I do miss working there everyday. Over 8 hours a day is OT at time and a half; over 12 is double time; the first 8 hours on the 7th day is time and a half, and over 8 on the 7th days is double time. One girl injured her foot so badly they had to call paramedics and send her home. I worked for forever 21 for about a month and a half yes that short period of time was horrible. But if the managers' favorites did those same things? Raalon Kennedy, who previously worked at Forever 21 as sales cleark, slapped the retailer with a lawsuit over its exploitative scheduling practices. This is how companies make their money. By the end of a night shift, the store would be a total wreck. And trust me, this is only a fraction of everything that's wrong with my store. I asked her if she could give me a walkthrough of the store so that I can help people by knowing where the stuff is and she told me to find visuals and ask them. Chat Support Online chat and get live responses! i can't wait to put in my one week (and that's me being nice about it) But no matter what we told our managers, they wouldn't let us leave early, even if we had to get up for school the next day. So I started arguing with her a bit, asking if they could work around my other work schedule (the job I already had upon applying), reasoning that my manager does the schedule 2 weeks in advance and she said that they don't work around other schedules. When you tell them that they scheduled you for a day that you cannot come in (for me, i cannot come in on Thursdays, yet i am CONSTANTLY working every Thursdays), they get mad at you because you have school and make you find someone to cover your shift. Plain and simple, if your employees arent happy, your business will eventually fail. I had no social life and the hours were long. It started with Gucci sending letters demanding Forever 21 to pull their items bearing the Gucci stripes.. It just shows their morale standing and ethical decision making. All the while they scream at us to hurry up and that we are not allowed to leave no matter who is waiting outside late at night for you or what you have to do. We finally did earlier this week. But at Forever 21, shifts were at least 9 hours long on the weekends, plus the time we spent cleaning the store after closing. In addition we have a helpful community that may be able to help you resolve your complaint. Bad sign #9. She just didn't understand that I was going to be out of town and requested the days off. The retailer expanded to beauty market and launched Riley Rose in 2017. The handbook? The retailer faced a $2 million lawsuit as . To answer, "Why are you interested in working for Forever 21?" Average Forever 21 Salary $15.11 hourly $31,438 yearly Updated November 18, 2022 Forever 21 Employee Reviews Review this company. In addition to shifts in consumer behavior, Congressman Garcia believes the record breaking store closures is largely due to the "impact of the negative roles of private equity in retail services area.". Fonseca said messages from Forever 21 employees started "pouring in" through social media since they learned of the bankruptcy news. DUH! All. Not only have I still not gotten my last paycheck from that store but it took them 2 months to finally transfer me to a forever close to my school. But its not a career, or even a job you want for more than a few months. . what the hell. Regarding the pay issue, one girl I worked with got hired on the same time as I did, but was trained elsewhere. Ratings by category. J Jenine Cerise of US Forever 21 Employee Reviews Out of 793 Forever 21 employee reviews, 56% were positive. Job work-life balance. I quit two weeks and three days ago, right? Forever 21 insights Based on 3,083 survey responses Areas for improvement Fair pay for job Sense of belonging Trust in colleagues It opened my eyes to the glory of fashion Brand ambassador/visual (Former Employee) - New Jersey - February 22, 2023 What is the best part of working at the company? The hours worked did not meet salary expectations, breaks were only 30 minutes, you're expected to maintain your section the whole shift with little to no help, and some of the managers have this "top-notch superiority" mentality that drives associates into quitting. It's not hard to take note, send it out. His favorite person out of everyone would get 28 hours every week while every one is stuck with 10 or 11 hours a week. Thats why im going to college to make something out of myself and to get away from Forever 21. What Is The Hiring Process At Forever 21? Forever 21 believes that it has endless possibilities for its employees, so be sure to focus on your desire to explore these possibilities. My biggest issue is they have an age and race discrimination practice. The remaining 44% were constructive reviews with the goal of helping Forever 21 improve their work culture. But I had to pick at them for three days, got three different answers. Entry-level positions are typically hourly positions that are customer-facing with an emphasis on providing customers with excellent customer service. I love doing what I do and working with the girls that work. The hours are good. Location. PLUS, they didn't pay me enough to deal with the constant BS I had to put up with. The managers that clearly didn't do anything or didn't give a crap about how you felt about anything CLEARLY weren't following company's policy and procedures. Concerned over the uncertainty and the terms and conditions of the lease, Jackson said "A lot of things arent adding up. Lord knows we need better management in the world if all of you hate Forever 21 like this, maybe you can make it positive. Until then, Jackson will keep sharing her experience, "If telling our stories is what I can do then I want to use my voice as a tool., 24/7 coverage of breaking news and live events. So technically, I should have gotten my paycheck. Working at Forever 21 was very fun and fast-paced. 3.2 Work-Life Balance. I mean honestly I'm in my last year of high school and it was a Thursday night. Featured review. I didn't appreciate the run around, they could have told me, up front. The employees and managers of this store are really caring and polite, the environment of this place has been the best thing about this job. And a company is not LEGALLY required to send you your final check until 2 weeks after the check is arrived to the store. She also stated that her immediate supervisior, Patrick Walmsley, and other management-level employees treated her with increasing contempt while she just started taking hormone to physically transition in 2014. Then CO manager get 39 then ASMs get 37.5 as well as Visuals and Headcashiers and Accessorie specialists. Im also a guy. Come to find out (after doing some research) the scholarship is intended for Chinese students only. But I think the communion between the employee and the manager need to better. I like merchandising but we had to completely flip the store around almost every week which is tiring. They will keep you there until they want to send you home. If you are always walking in on time ready to work with a positive attitude, you will get TONS of hours, if you want. @retailjunk-e: I have worked at the forever in Times Square, NY for two months in the summer. Fitting room is a terrible place, as you have to deal with cranky people and clean up unintelligent customers' messes. The employees were allegedly subject to hostility and verbal abuse from the store's assistant manager of merchandising, Amanda Harris and its stock manager, Luis Morales, for speaking Spanish amongst themselves and to Spanish-speaking customers. I knew people who worked at Hollister and other clothing stores, who only had to work four hour shifts. She then wrote my name down on a piece of paper and said Ok then! Jowharah Hameed-Bolden and Ali Conrad OBrien filed class action lawsuit against Forever 21 over data breach allegation. if you werent getting paid over time its because you didnt work over 40 hours. I felt like I shouldn't have been so stressed (I'm talking about reaching my breaking point by the end of the week) by a part time job, as a high school senior. I was shocked this had to be a illegal and it was just a loophole they took to get out of paying people that had been there since 4pm overtime. Especially for a corporate position where she'd most likely be working in an office, or in a store and not on the sales floor. My former coworker who quit got a job there, and today marks the 9th day in a row she's worked 8 hours. The employee data is based on information from people who have self-reported their past or current employments at Forever 21. EW! 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