Bernard and Goodyear (1992) summarized advantages and disadvantages of psychotherapy-based supervision models. (Treatment Improvement Protocol (TIP) Series, No. [After brief introductions, the discussion begins about what will occur in supervision.]. I'm not sure I need a new way to do this. The changes come into effect on 1 September 2023, Register now to attend one of our CPD webinars, Please type two or more characters to search, The benefits and outcomes of effective supervision, Meeting our standards: guidance and learning materials, Standards of conduct, performance and ethics, Standards of continuing professional development, Standards relevant to education and training, Key characteristics of effective supervision, Cross-profession supervision and multiple supervisors. I guess she figured that since I'm a counselor, she could get some free assistance. While this supervisory model is designed for K-12 school systems, the intended purpose and processes directly parallel those in a higher education setting, albeit with a few modifications. May 2021 I certainly need further training and feedback on my group skills. MELISSA: That is an option. At the same time, they can attend to some administrative issues too, in addition to their own clinical work. Without effective supervision, the richness of real client clinic environments in . It is due to these observable outcomes, that student choice of teachers is seen as a crucial factor to, After having interviewed a middle grade teacher for a description on how class discipline is addressed in the classroom and also in the entire school, the answers I received impressed me a lot since the strategies used are pretty much similar to the ones used by Educational Psychologists. Often counselors may lack the confidence in themselves to step forward. Not all how-tos will apply in every situation, but this information can be adapted to meet the specific needs of your case. When looking for a supervisor, be sure to ask about their training and experience, as well as their approach to supervision. Which options will produce the most good and least harm? [Laughter.] How can we reduce the strain of administrative tasks we all face? JAN: That'd be good. I'm suggesting that we look at our current supervision system and that we design and offer a new system that will help counselors become credentialed, meet the requirements of our accreditation body, reduce our high turnover rates, protect our liability concerns, improve morale, and in turn, bring more money into the agency. So, when mentoring, use personal examples for the potential to grow and impact on others. Qf Ml@DEHb!(`HPb0dFJ|yygs{. Her demonstrated leadership becomes an integral part of those interactions since the restaurant business is heavily weighted by the value and satisfaction of its customers. The following are steps to ethical decisionmaking: Recognize the ethical issues by asking whether there is potentially something harmful personally, professionally, or clinically. STAN: Okay, but she's still a client of the agency. We've had administrative supervision so far. To illustrate how to initiate supervision with a new counselor. 2. We'll meet as a group for supervision for an hour a week, and we'll discuss the session that was videotaped or observed that week, with one of you leading the discussion. Perhaps we can look at how MI's approach to active listening with clients and reflection enhances that relationship. To illustrate fostering a spirit of learning and professional development among counselors. Planning, organization, and control also aid supervisors in success and competitive advantage. To illustrate the mentoring, coaching, and educational functions of supervision. Master Supervisor Note: It is important for you to prepare the counselor for what will happen during the session. I'd like to use the barbeque as an example to discuss. Clinical supervision is a process of professional support, reflection and learning that helps individual nurses develop. LARRY: I don't really give a darn about MI versus CBT versus 12-Step facilitation versus the next thing to come down the pike. So, I'd like to have an idea where you want to be in 5 years. Remember when the agency went smoke free: How difficult that was, how much resistance some staff expressed? The duties and responsibilities of the supervisor and supervisee. Staff should hear a consistent message about supervision over time, lest they see the supervision system as the current flavor of the month, and believe this will pass as soon as another priority comes along. Staff need to hear that administrators have a long-term commitment to a consistent program of quality assurance in their supervision program. So, how do we reconcile our daily lives with the Federal laws, agency policies, and our code of ethics? The rewards for fulfillment of the contract (such as clinical privileging or increased compensation). Sarah was having this barbecue and asked me because we go to the same home group. I hope implementing an EBP is also. She is approaching retirement in the next 2 years. We can retreat into professional white coats and separate ourselves emotionally from clients. As you progress into a supervisory role, you have the potential of affecting even more clients and staff, as you train and supervise counselors. Master Supervisor Note: It would be easy for Kate at this point to triangulate the communication, making Gene and Susan the bad guys. However, Kate skillfully identifies Maggie's feelings, provides self-reflection on how she'd feel if in a similar situation, without polarizing the process and the others involved. Mentorship is a special kind of professional growth opportunity, differing from other supervisory models. I don't really like the idea of your taping my session. An effective supervisor plays this dual role of advocating for both administrators and leadership and the line worker and client. Requires exploration of personal issues. JONATHAN: I think I understand the difference. This was noted to fulfil their own professional requirements, while providing a professional advantage over peers who had not experienced this form of supervision. BILL: I'd like to explore that with you. When carried out regularly, it can help to build working relationships and create a culture of honesty, critical appraisal and learning across the organisation. However, the most important thing is to find a supervisor with who you feel comfortable and safe. If you are under supervision, then you are required to comply with any directives given to you by your supervisor. The dialog is the initial supervisory session. I understand it is going to be a little different, for instance, calling you boss. But the three of us have had a good thing going here. It originated in the frustration that Morris Cogan and Robert Goldhammer felt while trying to improve the instructional practices of beginning teachers. Observe how the supervisor must address the counselor's job performance, provide emotional support for the counselor, and, at the same time, not get involved in the counselor's personal life. She sometimes comes off as too authoritarian and abrupt. You have both done a tremendous service for our programs. And we believe strongly that it is important for us to do so for quality assurance and improved client service.. Since you should never ask a staff member to do something you are unwilling to do, it might be helpful for you to: Be open to feedback from staff, setting the tone of acceptance and vulnerability to feedback. To unlock this lesson you must be a Study.com Member. I'm also wondering how I can be of support to you. ELOISE: You think I had power over Alicia? Get the facts. ELOISE: Yeah. How do you keep yourself from self-deception about your motives, remembering that the best test for your motives is time? There are many stakeholders involved who each view the situation from their own perspective. To illustrate how to design a mentorship program for personnel, including the writing of mutually agreed upon IDPs for potential successors and all clinical staff. In some cases, instead of videotaping (it may not be appropriate to videotape some clients), the supervisor would sit in on the actual session and observe. To illustrate the process of establishing a supervisory alliance that incorporates principles of mentorship and training. First, I have six sponsees. [The vignette begins with a meeting between Jonathan and Ella to discuss her supervisory tasks and her plan. Master Supervisor Note: It is important to move forward, saving what was working before, not seeking to make radical, hasty, drastic changes. That's what I mean by our vicarious liability. MELISSA: The EAP is for the whole family, and I'm sure they would be available to see Jorge too, either with you or separately. I took a course in school on clinical supervision and that's exactly what the professor said. In what ways do you wish to grow professionally? Melissa was uncomfortable agreeing to this but also was uncomfortable not responding to Juanita's distress. ELOISE: Yes, but she just stops by when she's here. I don't feel that it's something that we should address in supervision though, except to the extent that it affects your job performance. (Glickman, Gordon and Ross-Gordon, 2014, p. 254), Advantages And Disadvantages Of Clinical Supervision. What are the relevant issues regarding justice, fairness, self-advocacy, non-malfeasance? For the mentee, this means thinking about the lesson and its outcomes and planning the next instructional steps. Earlier in the day, Stan saw Eloise greet Alicia with a hug in the hall and commented that she will see Alicia at the barbecue. Stan is aware that Alicia and Eloise see each other at 12-Step meetings, as both are in recovery. Staff Guest Posts She hesitatingly said that they could discuss this at the next supervisory meeting. You and I have had a great relationship over these past few years. To illustrate how a clinical supervisor can help counselors build new clinical skills, especially those that are science-based practices. All rights reserved. In most organizations, an employee's use of the EAP is not the concern of the supervisor. JAIME: I think we work well together and we seem to have good stable funding that allows us to maintain the quality of care we offer to our clients. We use a similar model for our licensed therapists in order to support their connectedness and growth. STAN: If it's OK, I'd like to share some concerns I have about Alicia. But the courses only gave brief reference as to how to work with and supervise counselors who last week were her peers. November 2021 To clarify the above statement by Ella, if a supervisor oversees the work of one to five counselors, it typically requires 23 hours per week (see Figure 3 on p. 11). Walt presents a step-by-step process to begin doing direct observation.]. BETTY: Yes, I see that in you. Though it has its drawbacks, if implemented correctly, an education system is very helpful in improving the quality of human life. They then return to their organizations for 6 months of mentoring and working on their projects. The main methods that supervisors use are corrective feedback on the supervisees performance, teaching, and collaborative goal-setting. Learn the advantages and disadvantages of each method. An error occurred trying to load this video. Whatever she has, whatever she does, I want to have and do that. People are imitative; they find role models they want to be like. It got resolved in our favor but we're particularly sensitive about our liability. For example, there was an interaction between Juanita and a male client in group where she saw herself being judgmental and overly critical. It can be done with two teachers, or with an observer along. Master Supervisor Note: It is important for new supervisors who are promoted from inside not to try to be something they're not. In the class, Ella was given the 20-to-1 guideline: for every 20 hours of client contact, staff should receive a minimum of 1 hour of clinical supervision. Depending on the individual counselor, you may need to be flexible yet firm in your approach with staff who are expressing resistance to or ambivalence about change, being clear that the change is needed yet allowing time for the person to adjust and providing the resources needed to aid the counselor in making that change. I'm really interested in both what you expect of yourself and what you expect of us. It is useful to remember what it felt like being in that position. I'll call the EAP this afternoon. A dual relationship has the potential for the abusive use of power, where harm might be done to the client through manipulation or inappropriate self-disclosure. What would you like to be doing differently here in the future? CARRIE: I'm told I'll be doing more group counseling. MI suggests that it is most helpful to roll with resistance by reflecting back to counselors both sides of their ambivalence about the new supervision format. However, it could also take the form of an experienced teacher, called a mentor, coaching a first-year teacher in their school, referred to as a mentee. Evaluators are there to determine whether or not a teacher should remain in the classroom, while the mentor's role is to help the mentee improve their teaching. Master Supervisor Note: At this point Stan might be feeling somewhat defensive and may need to restrain his urge to begin disciplinary action against Eloise for her attitude. This means we need to regularly check our work with others who can help us consider ethical and legal issues and catch ourselves before we go off course. Can you provide projections as to potential cost offsets and savings on the other end? I think I have good individual and group counseling skills, but I also know administration involves another whole set of competencies. So much of what our school-based therapists do is not visible to others. I don't want to have to be worried about whether I have to use this science-based thing. JAN: Again, I never really thought about that. This is not to condone unethical behavior but to be mindful of cultural issues as they affect the context of counseling. Are you telling me we're not doing our job? November 2017 This has happened to Bill and the agency before. There's a new tool we hope to incorporate that routinely asks for input from clients after each counseling session, and at the end of each day for our residential units. October 2022 WALT: Al, I think that is a great place to start. However, if you are a clinician, consider seeking out clinical supervision to help you improve your practice. When have you had these similar feelings in the past? Mentorship is an urgently needed process in the substance abuse field as a significant number of current leaders in the field face retirement in the near future. The Panel does not intend to imply that the approach used by the supervisor is the gold standard, although the approach shown does represent competent supervision that can be performed in real settings. However, most states have adopted at least some basic standards for clinical supervision. Second, we're now required by the State to eventually have all counseling staff be certified addiction counselors. Then we can all sit and discuss what I did. In the middle of the session we videotaped, there were some issues that came up about men that I thought might be a concern and might illustrate what we're talking about. In this vignette, a counselor has been promoted from within a work group to a supervisor position over the counselors she worked with as a peer. LARRY: Yes, I do. 3. I certainly don't seek any personal gain from our time together. %PDF-1.5 And I know there is going to be a shift in our relationship, but I still want us to see ourselves, as well as new staff, as a team, focused on the best patient care we can offer. Academic Strand Updates Level 1 supervisors might have a tendency to be somewhat mechanical in their methods, perhaps needing to assert their leadership and position, and approaching situations somewhat anxiously. You've done your homework. Participants meet in six 3-day sessions during the year. Michael E. Townsend Leadership Academy (http://kentuckyoar.net/about_us.htm). STAN: Yes, we do need to be mindful of the various relationships we develop with clients. He anticipates program growth in the next few years and wants to mentor key staff who can assume supervisory responsibilities in the future. So what are you proposing, and what will it cost? That's not a perception I want others to have. You can book a free therapy or download our free Android or iOS app. These resources can provide you with immediate help. Her supervisory tasks and her plan leadership Academy ( http: //kentuckyoar.net/about_us.htm ) and its outcomes and the... The duties and responsibilities of the supervisor and supervisee about what will it cost a new.... With clients of advocating for both administrators and leadership and the agency before program of quality assurance their!, for instance, calling you boss learning and professional development among counselors and client a good thing here... Supervisory responsibilities in the frustration that Morris Cogan and Robert Goldhammer felt while trying to improve the instructional practices beginning! Assume supervisory responsibilities in the future same time, they can attend to some administrative issues too, addition... It is useful to remember what it felt like being in that position cultural... 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